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“Not the best night's sleep I've had!”

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The Three Queens Hotel and Lodge
Ranked #9 of 11 Hotels in Burton upon Trent
Didcot, United Kingdom
Level Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Not the best night's sleep I've had!”
Reviewed 23 June 2013

I'd booked in advance for a single, non-smoking room and that's actually what I got.....except for the fact that the room was on the first floor directly over a busy street. The traffic doesn't stop on a Saturday night/Sunday morning in Burton, I can assure you. The bed, although comfortable , had sheets that reeked of cigarette smoke. I did not sleep! There was a kettle in the room. No cup, sachets of tea or coffee, just a kettle. There was no hot water. I showered in a tepid drizzle!
Having said all this the staff were charming and helpful and the food was good. One question though - in the town built upon its reputation in the brewing industry why was there such a pitiful selection of draught beer and none local on offer at the bar?

Room Tip: Ask to be away from the main road, if possible.
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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430 reviews from our community

Traveller rating
    193
    135
    45
    31
    26
See reviews for
43
195
34
85
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Tyne & wear
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 June 2013

We stayed at Three Queens Hotel for a 2 night KGB break. The room was lovely, lovely fluffy white towels in bathroom and comfortable bed. The evening meals were delicious and very well presented. Breakfasts were also good with plenty choice.
The staff were excellent very friendly and helpful.
Would highly recommend this hotel.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gem60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walsall, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 June 2013

Just got back from a fab weekend here with friends...... Food both breakfast and evening meal was amazing...... Staff were wonderful very friendly and couldn't do enough for us ....... Megan was exceptional always greeted us with a smile .... Lisa was also lovely and very helpful...... Reception staff very helpful......rooms very comfy everything you need is there ... Beds are a bit hard but for 2 nights we coped .... Hotel was spotlessly clean ample parking and a 5 min walk into a fab town with plenty of shops,bars and coffee shops. We have truly had a brill weekend and will defo be returning ..... Well done three queens fab hotel with amazing staff :)

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kerrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
merseyside
Level Contributor
91 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 27 May 2013

We went on a three night break with friends 26th may and had great time, staff were great could,nt really fault anything 90% of the staff gave 100% and megan was a star, food excellent really lovely place would highly recommend for food and accomodation would definatly go back

Room Tip: room 19 has 4 poster bed and jacuzi bath
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank panacheMerseyside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 23 May 2013

This place is a dump. Walls and floors are paper thin and the staff argues back with guests when they hear complaints. I could not sleep in my last night there due to the uncontrollable noise coming from the bar right below my room, the staff is helpless.
No wonder the place is in bankruptcy.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pizmoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 May 2013

Just back from staying here and my husband and myself had a wonderful time, the food, both breakfast and evening was delicious and the waiting staff couldn't have been more helpful. The room was clean and comfortable with a decent sized bathroom.
Only a short walk from town and a lovely riverside walk.

Stayed May 2013, travelled as a couple
Helpful?
1 Thank jennymacwray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 May 2013

Spent a few days in Burton upon Trent recently for a private visit. I chose to book the Three Queens Hotel because of its location near the city center. The hotel is a very old building with a lot of British charm, maybe friends of modern hotel buildings feel unhappy here. The facilities of the two rooms I booked fit perfectly to the old-fashioned building. The cleanliness is not great, especially in the bathrooms (shower heads), one shouldn't be too sensitive in this point. The staff is mostly friendly, sometimes disinterested, overall ok. The breakfast was excellent. Biggest downside was the construction site in front of the house, which unfortunately also attended over the weekend for an infernal noise and caused an extremely short sleep. Overall, this hotel is fancy and recommended despite some weaknesses.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Herman B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Three Queens Hotel and Lodge

Property: The Three Queens Hotel and Lodge
Address: 1 Bridge Street, Burton upon Trent DE14 1SY, England (Formerly Queens Hotel)
Region: United Kingdom > England > Staffordshire > Burton upon Trent
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #9 of 11 Hotels in Burton upon Trent
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Three Queens Hotel and Lodge 3*
Number of rooms: 38
Official Description (provided by the hotel):
Tracing our roots, this 16th Century Hotel hides a venue for personal service, modern meeting facilities, Bar and Restaurant. We have 62 rooms in total within the Hotel and Lodge. These rooms range from our well-equipped standard singles through executive air-conditioned doubles and Four-Posters to luxury suites and newly refurbished Lodge. Facilities include an in-room entertainment system, 24 hour room service, car park and free WiFi in Public areas. Ideal for trips to The National Brewery Centre, Donington Park, Alton Towers, the Derbyshire Peak District or even the National Memorial Arboretum. ... more   less 
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Also Known As:
3 Queens Hotel
Hotel Three Queens
The Three Queens Hotel And Lodge Burton Upon Trent, Staffordshire

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