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The Three Queens Hotel and Lodge
Ranked #9 of 11 Hotels in Burton upon Trent
Kirkby Fleetham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“KGB Deal”
5 of 5 bubbles Reviewed 22 August 2013

When we arrived at the hotel, we were in for a real surprise. The down side.....the ONLY down side, the hotel could do with a little TLC but apart from that, it's fine. On the up side, the rooms are very comfortable and well set out. The staff are amazing, nothing is too much trouble for them and they are always smiling, they are a true asset of the hotel. The food. Breakfast was a delight, plenty to choose from. The chef kept us on our toes and challenged us every night,making a choice from the menu was difficult only because there was a choice of three, sometimes four different dishes. The food is amazing!!!

Conclusion:- We would highly recommend staying at this hotel. Keep up the good work.

Room Tip: The rooms backing onto the car park are quieter.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob2902Lyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia W, Manager at The Three Queens Hotel and Lodge, responded to this review, 23 October 2013
Thank you for taking the time to write your kind review on our hotel, It is really appreciated.
We are looking to invest in our rooms in the coming months so I do hope that you will return to see them. I am pleased to hear that you enjoyed your stay & that you liked our restaurant, its great to hear from you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

431 reviews from our community

Traveller rating
    193
    136
    45
    31
    26
See reviews for
43
196
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85
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Leeds
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 21 August 2013 via mobile

Stayed here on a living social deal which was excellent value. The hotel is lovely and close to the high street where there are lots of pubs and restaurants. Had a meal in the restaurant in the hotel which was lovely and enjoyed drinks on the hotel bar. The best part of this hotel is the warm and friendly staff who go out of their way to make you stay as comfortable as possible.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jh07rw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia W, Manager at The Three Queens Hotel and Lodge, responded to this review, 23 October 2013
Thank you for your kind review. It really boosts the staff moral to hear from guests who have have a lovely stay with us. We hope to see you again in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 17 August 2013

We stayed here for 2 nights DBB, the staff are the best asset this hotel has, nothing seemed to much trouble. We were upgraded to The Queen Elizabeth Suite the room was large and well appointed with a massive bathroom and jacuzzi bath.
The restaurant has a warm ambiance and the food is excellent
We would defiantly like to return

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyMcCutcheon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia W, Manager at The Three Queens Hotel and Lodge, responded to this review, 19 August 2013
It is always a pleasure to hear that you enjoyed your stay with us & it really boosts the team to hear they play a great part in that, so thank you for taking the time to post your review. We hope that you will visit us again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 13 August 2013

Although the building needs a little tender, loving care, the hospitality and the food were great, would definitely stay there again and would recommend to anyone. Hopefully the new owners will give the building the attention it needs although it didn't hinder my stay in anyway.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PamelaKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia W, Manager at The Three Queens Hotel and Lodge, responded to this review, 19 August 2013
Thank you for taking a few minutes to write a review about your stay, We are so pleased to hear that you enjoyed it & we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
4 of 5 bubbles Reviewed 9 August 2013

We arrived at the hotel with no real expectations as it was a cheap living social 2 night deal,but we were surprised.
The food was absolutely first class,both breakfasts and 3 course evening meals all fresh and really well presented.
The decor is tired but clean,the attitude of all the staff was exemplary every single person was friendly,even the new bar lady Tara was great and it was only her first night,so the recruitment policy they use is superb.
All in all go with an open mind and enjoy it!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adrian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia W, Manager at The Three Queens Hotel and Lodge, responded to this review, 19 August 2013
Thank you for your lovely comments, we are happy to hear that you enjoyed your stay with us. I will pass on your comments to all the staff involved, it really is a great motivation to the team to hear that guests have enjoyed their time with us & we hope to see you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swadlincote, United Kingdom
1 review
5 of 5 bubbles Reviewed 8 August 2013

On behalf of my Wife and I, I would just like to say that this hotel and all its staff are brilliant. We had our wedding here a few weeks ago and they gave us a day to remember for the rest of our lives.. The venue, food, rooms, house entertainment is in my opinion is unbeatable within the area. Thank you so much and we highly recommend this facility.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia W, Manager at The Three Queens Hotel and Lodge, responded to this review, 19 August 2013
Thank you for your kind words, we are happy that your special day was all that you dreamed of, it makes our day to see you so happy. It was a great family occasion & we are glad that everyone had a good time. We wish you both all the happiness for the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 August 2013

Purely by chance, I clicked on the Three Queens Hotel whilst searching for a Burton hotel - and we were absolutely delighted with our stay there!! The comfort (and size) of the rooms in the Lodge, plus the quality of the evening meals & breakfasts, were great. James, our waiter was so lovely - nothing was too much trouble - and his meal choice suggestions were really helpful.
The disabled access room was THE BEST we have ever stayed in - wonderful facilities with TWO shower rooms (one with a wet room) and so clean and welcoming. Having spent my childhood in Burton, I frequently return to visit and I am so glad that our usual hotel was full ... It's DEFINITELY the Queens Hotel/Lodge for us in future!!

Room Tip: Everyting was good here - from the welcome to the (good value) bill settling!!
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DawnH281190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia W, Manager at The Three Queens Hotel and Lodge, responded to this review, 19 August 2013
Thank you for taking the time to wrote a review for us, your comments are greatly appreciated. We are happy that you enjoyed your stay & hope to see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Three Queens Hotel and Lodge

Property: The Three Queens Hotel and Lodge
Address: 1 Bridge Street, Burton upon Trent DE14 1SY, England (Formerly Queens Hotel)
Region: United Kingdom > England > Staffordshire > Burton upon Trent
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #9 of 11 Hotels in Burton upon Trent
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Three Queens Hotel and Lodge 3*
Number of rooms: 38
Official Description (provided by the hotel):
Tracing our roots, this 16th Century Hotel hides a venue for personal service, modern meeting facilities, Bar and Restaurant. We have 62 rooms in total within the Hotel and Lodge. These rooms range from our well-equipped standard singles through executive air-conditioned doubles and Four-Posters to luxury suites and newly refurbished Lodge. Facilities include an in-room entertainment system, 24 hour room service, car park and free WiFi in Public areas. Ideal for trips to The National Brewery Centre, Donington Park, Alton Towers, the Derbyshire Peak District or even the National Memorial Arboretum. ... more   less 
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Also Known As:
3 Queens Hotel
Hotel Three Queens
The Three Queens Hotel And Lodge Burton Upon Trent, Staffordshire

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