We booked the hotel through a living social deal and was pleasantly surprised by the overall package. Check in was friendly and informative. The room we were given hadn't been cleaned from the previous occupant and Mary the receptionist was really apologetic when we arrived back in reception and instantly offered us an upgrade - to the Victoria Suite. The room was huge - sofa, desk, dining table, 2 tv's, large bed and had 4 large windows along the side of the hotel there were even his and hers sinks in the bathroom. The deal included a 3 course meal on the first night and breakfast on both mornings. The food was great, especially the breakfasts and we can't speak highly enough about the level of service we received. We would like to single out Lisa for high praise as she was outstanding in her work - whether it was at the evening meal or breakfast - her attitude and professional manner made us feel like a truly valued customer. This hotel may have areas that need a little updating but overall it was clean and a great base for our trip to the area. My husband and I have no complaints and have no hesitation in recommending this hotel. A little gem.
- Official Description (provided by the hotel):
- Tracing our roots, this 16th Century Hotel hides a venue for personal service, modern meeting facilities, Bar and Restaurant. We have 62 rooms in total within the Hotel and Lodge. These rooms range from our well-equipped standard singles through executive air-conditioned doubles and Four-Posters to luxury suites and newly refurbished Lodge. Facilities include an in-room entertainment system, 24 hour room service, car park and free WiFi in Public areas. Ideal for trips to The National Brewery Centre, Donington Park, Alton Towers, the Derbyshire Peak District or even the National Memorial Arboretum. ... more less
- Reservation Options:
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- Also Known As:
- 3 Queens Hotel
- Hotel Three Queens
- The Three Queens Hotel And Lodge Burton Upon Trent, Staffordshire