I spent a dreadful night at the Queens Hotel in Burton.
The welcome was insipid but functional, I knew it was a single room before booking but cramming it furniture was a daft idea, if you moved the footstool or the chair you could not walk around the room.
The TV remote was missing and it took two hours to find a spare one with the comment "that was lucky or you would have had to do without".
The room has single glazing and is on the corner of a very busy junction. The heating was sent to inferno but this could be turned down.
The bathroom is dreadful and clearly hasnt been updated since the 70's a moulded plastic affair with lots of cracks.
I was delighted to find long grey hairs in the shower the following day especially as I have short hair, so cleaning is not a priority.
Breakfast staff were nice and possibly the high point of the visit.
When I mentioned my issues to reception I was told we are refurbing so it will be better and then after a bit of prompting a "sorry".
Not impressed - stay anywhere else or travel to Derby, Birmingham or home!
- Official Description (provided by the hotel):
- Tracing our roots, this 16th Century Hotel hides a venue for personal service, modern meeting facilities, Bar and Restaurant. We have 62 rooms in total within the Hotel and Lodge. These rooms range from our well-equipped standard singles through executive air-conditioned doubles and Four-Posters to luxury suites and newly refurbished Lodge. Facilities include an in-room entertainment system, 24 hour room service, car park and free WiFi in Public areas. Ideal for trips to The National Brewery Centre, Donington Park, Alton Towers, the Derbyshire Peak District or even the National Memorial Arboretum. ... more less
- Reservation Options:
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- Also Known As:
- 3 Queens Hotel
- Hotel Three Queens
- The Three Queens Hotel And Lodge Burton Upon Trent, Staffordshire