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“Family get together”
Review of Riverside Hotel

Riverside Hotel
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 14 December 2013

Riverside Hotel was booked as being a central point for our family get together before Christmas after reading some of the reviews we were a little bit apprehensive however we were pleasantly surprised the room was fine the food and staff excellent and very good value for money we will definitely stay here again.

Thank IGarf2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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127 - 131 of 142 reviews

Reviewed 2 October 2013

I am a frequent traveller and fancied something less 'clinical' than the usual mainstream hotels. The Riverside seemed to fit the bill. However, upon arrival my room had a rancid smell of damp, which had been very poorly masked by a plug in air freshener. 3 out of the 4 lights in the room didn't work, the bath panel wasn't even close to fitting, the window sills were dripping with condensation where the obvious damp problem has not been addressed, but instead over-painted. Do I need to go on...

The following day, of my 3 night stay, I dined at the restaurant. The fish and chips was surreal. The batter almost jet black and upon cutting into the batter grease oozed out to expose a very grey and inedible fish. The restaurant is tired, skirting boards are hanging off and white gaffe tape holding carpets in place.

The crying shame is the location is perfect. The management are either immensely naive or don't give a damn anymore!

I have full supporting photos to back these facts up too!

VERY disappointed and will NEVER return!

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2  Thank Bazz2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2013

We went for our friends birthday which was spoilt by the experience we had at the Riverside. Waiting times were extremely long, lack of choice as 2 of the choices we made were unavailable! Not somewhere we will be going to again.

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Thank SHARON A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2013

This is a nice place to visit. Lovely garden area outside. Have eaten here once and the food was good. However, the last few times it has taken ages to get served at the bar. There seems to be only one bar server at any time. After one drink we couldn't be bothered to queue up for ages again, so went elsewhere. Shame, because otherwise it is quite nice.

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1  Thank MrsRedAutumn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2013 via mobile

This venue is within walking distance for me. Unfortunately the service here lets them down. Understaffed and poor customer service. Food ok when finally arrived but very long wait at the bar for any service. Tables full of used plates and glasses and running on shoe string staff. If they have a wedding on you may as well turn around and go somewhere else. On a positive note the location next to the river is nice.

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Thank Thrifties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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