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“cheap&comfortable”

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Premier Inn Burton On Trent East Hotel
Ranked #10 of 11 Hotels in Burton upon Trent
Reviewed 4 August 2014

*****nice staff ,
*****good price incl.breakfast,
*****kids eat free,
*****comfortable beds, rooms,
*****freeview tv in room,
*****everyday roo service,
*****staff/services available 24h,
*****clean and quiet,




  • Stayed: July 2014, travelled with family
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2  Thank akkmgs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 - 143 of 262 reviews

Reviewed 4 August 2014

I found the staff really helpful and friendly. Nothing to much trouble.
I stayed in a room facing the rear of hotel and noise was at a minimum.
Sadly rooms have no air con but electric fans are supplied .
Restaurant ok to eat but did try one down the road also which
Was good .

Room Tip: Booked three rooms ( 2x family, 1 double ) in total, one of the family rooms was enormous having an...
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  • Stayed: August 2014, travelled with family
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1  Thank mother1_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

Room hot, not advertised as no A/C yet Burton Central Premier Inn has A/C. Wouldn't have stayed here had I known. Bed uncomfortable, pillows too soft (even the 'firm' ones). Food was good. Staff very friendly. Wifi poor signal, kept dropping, slow connection and only 30 mins for free then they charge you

  • Stayed: July 2014, travelled on business
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1  Thank MrsPeazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

Spent 2 nights here in a family room.
The reception staff were both very polite and helpful. Food next door at table table was of good quality.
However, be aware that there is no air conditioning in any of the rooms and as a consequence have spent 2 of the most uncomfortably hot nights in a hotel room ever. I know that the hotel is in no way to blame for the weather however, it needs to made explicit in the hotels description about the lack of this. You cannot open any window beyond 3 inches which meant that very little air could get in.
We mentioned this on checkout and have had 1 night refunded, you need to speak up for every night if there was a problem. I have also contacted customer services because this needs sorting out.

  • Stayed: July 2014, travelled with family
    • Value
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1  Thank s w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

We arrived after a 4 hour journey in torrential downpours ready for a much needed shower and rest.

We were early but Jade on reception kindly informed us that our room was ready

Unfortunately, given the very hot weather and the age of the building, there was no air conditioning and instead we had 3 electric fans. Also, given the design of the building our windows would not open past 3 inches thus restricting any air entering the room.

We endured a very hot & humid night with very little sleep, and although the hotel is not responsible for the hot weather, air conditioning or even bottled water in the rooms would have been a good idea.

The communal areas in some places were worn and really needed replacing. But the rooms were clean and tidy, everything you would expect to receive from premier Inn

  • Stayed: July 2014, travelled as a couple
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2  Thank Taur033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Burton On Trent East Hotel, responded to this reviewResponded 25 July 2014

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We would like the opportunity to investigate further, please email your booking & review details to talktous@premierinn.com and we will be in contact directly. Thank you for taking the time to review our hotel.

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Reviewed 1 July 2014

Excellent staff, spotlessly clean, very pleasant rooms and yes we did have a good nights sleep. Tip Top breakfast. Good position to visit National Arboretum Memorial. Will use Premier Inn again and recommend it.


  • Stayed: June 2014, travelled as a couple
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1  Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

We found this premier in to be very comfortable although it does need to have some form of air conditioning installed in the bed rooms. The staff were extremely helpful and friendly. The food in the restaurant was well cooked and well presented and the staff were very attentive




  • Stayed: June 2014, travelled with family
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Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Burton On Trent East Hotel

Address: 82 Ashby Road East, Burton upon Trent DE15 0PU, England
Region: United Kingdom > England > Staffordshire > Burton upon Trent
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Family Hotel in Burton upon Trent
Price Range: £46 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Burton On Trent East Hotel 3*
Number of rooms: 32
Official Description (provided by the hotel):
Set in lovely tranquil and historic surroundings, our Burton on Trent hotel puts so much within easy reach, including Burton on Trent town centre, Alton Towers and Ashby Castle. Explore the beating heart of industrial England at Barton Marina. Or have your heart in your mouth on the Oblivion ride at Alton Towers. Get the pulse racing at Donnington Park Download Festival. Then come back for hearty fare at our Table Table restaurant, and a lovely comfy bed in your room. Directions: Exit A42(J13), follow A511 towards Burton for approx. 7 miles. Hotel is on your left. From A38 follow signs for A511 towards Leicester. Hotel is between Burton and Ashby on right. Next to the Stanhope Arms Table Table. For Satnav postcode enter DE15 0PT. Transport and local information: Calke Abbey A42 J13 Burton Train Station 3 miles East Midlands airport 16 miles Doninton Park race track Alton Towers Twycross Zoo Tutbury Castle Conkers National Memorial Arboretum ... more   less 
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Also Known As:
Premier Inn Burton On Trent East Hotel Burton Upon Trent, Staffordshire

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