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“Grail Court” 4 of 5 bubbles
Review of The Grail Court Hotel

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The Grail Court Hotel
Ranked #11 of 11 Hotels in Burton upon Trent
South Wales
1 review
“Grail Court”
4 of 5 bubbles Reviewed 13 May 2007

We stay at Grail Court every year and have never had a bad experience. The rooms aren' t upto the standard on the Hilton, but neither are the prices. The staff are friendly and entertaining in themselves. Its located close to the centre of town and in easy walking distance of most of the nightlife in the area. Overall, it's good value foe money..

  • Liked — Rhe staff
  • Disliked — rooms
  • Stayed July 2006, travelled with friends
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank biffa65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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70 reviews from our community

Traveller rating
    17
    22
    12
    8
    11
See reviews for
5
14
10
17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Any
English first
London
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed 17 September 2006

I stayed at the Grail Court for business reasons. The place is run down and in need of a major refit. My room was old and dusty and I was aked to leave a cash deposit for the TV remote control! I should have known when I saw the sign in the bar "discount for bikers" !!!
Breakfast was OK but lonely.
Convenient for the town, and good enough car park.

  • Liked — convenient for town
  • Disliked — run down
  • Tips/Secrets — avoid
  • Stayed August 2006, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Dajapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merlins, Manager at The Grail Court Hotel, responded to this review, 19 November 2006
I am sorry to see the review displayed by the recent guest, and am generally sorry that he did not enjoy his stay unlike many other past, present and future guests.

I myself am a regular user of this site and believe everthing I read, however I would like to state that we have Never asked anyone for a cash deposit for a remote control this is Burton on Trent not the Bronx !. I therefore question the entire review.

Finally as a business person and biker myself , I find this persons personal thoughts extremerly demoralising.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Grail Court Hotel

Property: The Grail Court Hotel
Address: Station Street, Burton upon Trent DE14 1BN, England
Region: United Kingdom > England > Staffordshire > Burton upon Trent
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service
Hotel Style:
Ranked #11 of 11 Hotels in Burton upon Trent
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Grail Court Hotel 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
Grail Court Hotel
The Grail Court Hotel Burton Upon Trent, Staffordshire

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