The reviews of this spa made us feel nervous, and wish at times that we had consulted Trip Advisor before booking. On arrival the receptionist Ros could not have been more helpful and welcoming,she gave us all the info we needed and even offered to buy my forgetful friend some gym shoes. What service is that!!.
The room 224 was in the new section and it was wonderful overlooking the gardens. Large and very clean, no complaints there.
Food again was great, especially the breakfast and lunch, both of which are buffet and the desserts at lunch could not be resisted, didn't help with the diet.
The Spa, yes, its dated in places and slightly dirty towards the end of the day, but very relaxing, we both enjoyed he palates class,and the instructor was very enthusiastic and made it fun. Did not have treatments due to poor reviews on TA.
Another person that needs a special mention is Lee the porter, he spent a lot of times with us showing us around the hotel and was obviously proud of the establishment and his job, Thanks again.More
- Free Wifi
- Free Parking