Have not been to the Hotel Rudyard for a while so while in the area decided to go for a carvery. The carvery itself as always was really nice, Tasty fresh meat and veg and very reasonable in price. However the staff really let the place down. Had to wait ages for someone to come and serve us at the bar and when they did they appeared disinterested. We then had to wait ages for someone to serve us at the carvery despite several staff seeing us waiting. As it was such a nice day we decided to sit outside. What a mess the smoking area was, Filthy tables, ashtrays piled high, dishes everywhere as well as litter all over the grass. It would just take ten minutes for staff to check and clean the area and the place was far from busy. It's s areal shame as the hotel has had some money spent on it recently but it really lacks something on the side of service and customer focus. The carvery was worth it but I would really question going again after such a very average experience that could be so much better. the hotel is in beautiful setting and a little care and attention o detail could really make such a difference.
- Official Description (provided by the hotel):
- Hotel Rudyard's 300 seat restaurant not only provides quality drinks and delicious bar meals, it regularly hosts a mouthwatering carvery and special nights. The Carvery has a selection of 3 roasted joints of the day and all meat is sourced within a 10 mile radius of the hotel.Outside there's a large, sociable beer garden overlooking the lake, so visitors can relax with a drink and a lovely view.There is also a large car park, offering the ideal opportunity to enjoy the 5.6 mile walk around the lake before finishing with a delicious meal and drink. The Hotel can also provide the perfect setting for your memorable events - it has a light bright function room and cater for any special occasion. Whether it be for a wedding, christening or birthday, the room can sit up to 100 people, with 150 for a buffet reception.Whether you want a memorable venue, a cosy restaurant after a brisk walk, or simply a long weekend away form it all, Hotel Rudyard is your picture perfect choice. ... more less
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- Also Known As:
- Rudyard Hotel Leek
- Hotel Rudyard Leek, Staffordshire