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“Fantastic,” 5 of 5 bubbles
Review of Willow End

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Willow End
Ranked #4 of 10 Rugeley B&B and Inns
Certificate of Excellence
GreenLeadersSilver level
Manchester, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fantastic,”
5 of 5 bubbles Reviewed 11 September 2013

Total quality. Set in a quiet area near to Cannock Chase. Accommodation beautiful, food superb. The bed was so comfortable, so much so I was sorry I had an early start. However when my cooked breakfast arrived this was ample compensation. Would definitely reccomend!!

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Phil N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willow E, Owner at Willow End, responded to this review, 9 February 2014
Dear Phil, thank you again for your nice review - you keep coming back so I guess what we provide is very much to your liking - or may be it's just Tina's great breakfasts :-).

Hope to see you again soon.

Kind regards.. Tina & Glenn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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160 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Heathfield, England, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 August 2013

Ever since the first time I stayed here I I've enjoyed coming back to what is a very peaceful area, right on the edge of Cannock Chase and yet close enough to Rugeley. It's always clean and tidy and and relaxing and the bed was excellent.

Room Tip: I've only stayed in the one room but the bed was excellent and I think any room would be good as...
See more room tips
  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willow E, Owner at Willow End, responded to this review, 9 February 2014
Hi Ian, and thank you for your great review - always a pleasure to see you here on your Forestry Training visits..
BTW - you are right, all our rooms are excellent :-) But we reckon it's the breakfasts that keep bringing you back..?

Kind regards Tina & Glenn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 26 August 2013 via mobile

my husband and i stayed here for 2 nights over the bank holiday weekend to celebrate a christening! the b&b is beautiful, our room was one of the nicest rooms ive stayed in and loved the added touches of slippers and packet of tissues! beakfast was cooked perfectly and shower was amazing!

would recommend to stay but heads up have cash on arrival to pay for your stay...no card machine and not used to paying for b&b up front before you have stayed but glenn was happy for payment the next morning. also never had to tell a b&b what time we were arriving, as the website states checkin between 4pm and 9:30pm i thought you could arrive anytime. it was on the off chance that my husband called ahead so possibly need to have a shorter time frame for check in as we felt a bit on the spot to tell glenn a time when we didnt know the area and unfortunately arrived later than we had agreed on the phone!

cant fault the b&b itself and if we are ever in the area again would not need to look anywhere else..and will remember to bring cash :)

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank julie3008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willow E, Owner at Willow End, responded to this review, 31 August 2013
Dear Julie, many thanks for taking the time to leave us your review – we always appreciate customer feedback and very happy that you enjoyed our B&B facilities and liked our ‘little touches’. We do say on our website that we are too small for ‘plastic’ and we also explained in our confirmation email to your husband that the balance would need to be paid by bank transfer or settled on arrival– Maybe he missed it or perhaps forgot to mention it to you? In our many years of experience travelling we have found that B&B payment on arrival is also quite common whether or not credit cards are accepted.

As well as being a B&B Willow End is our home not a 24 x 7 hotel and like most homes our weekends can be quite busy, Subject to room availability we can be very flexible on the ‘check in’ time although we do ask for an approximate time so we can organise the rest of our day. As it was we waited from 1:00 pm - the time you said you wanted to leave your car here (when we had actually managed to prepare your room), until your actual arrival at 5:30 pm (when you had said you wanted to check in at 4:00 pm.). We fully understand that plans & times might change and all we ask is that customers keep us informed – not really that difficult in the age of the mobile phone?

Please do try and stay with us again now you know what to expect :-)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deal, England, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 August 2013

We stayed just one night as we were visiting family nearby for a Christening the following morning. From the first email exchanges I knew that Glenn and Tina were going to be welcoming hosts and they certainly proved this when we stayed.
The house is immaculately clean, please remove shoes before entering (we like this and are very happy to do so). Little touches like fresh milk for tea makings in the room, slippers and a nightlight in the room all helped to make this feel less like a B&B and more like a home. Even a complimentary glass of wine before we went out that evening.
We were the last to book, so did not have the en suite room, this didn't prove to be a problem as we were given a choice of bathrooms/shower room to use. Our own home doesn't have an en suite so how difficult is it to walk literally a few paces to a beautifully fitted bathroom.
Morning full English breakfast was cooked to perfection, accompanied by a café tier of coffee.

It is obvious to anyone who stays that Glenn and Tina are very proud of their house,and the service they provide - justifiably so.
I wouldn't hesitate to stay again, and recommend to others.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 666SLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linlithgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 August 2013

Tina and Glenn provide very comfortable and luxurious accommodation in a relaxed informal manner. The B&B was very clean and tidy and it the added touches in the room such as slippers etc were very welcome. The cooked breakfast I had was delicious and cooked to perfection. I would definitely stay here again.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Stewart T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redditch, United Kingdom
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 19 July 2013

Our second stay at Willow End proved to be as wonderful as our last 2 years ago, so much so that I regret leaving it so long.

Willow End is truly a home away from home, with such comfort and hospitality... there's a reason it's so highly recommended on here.

It has everything you could desire for a pleasant stay, and for adventure seekers out there Glenn can get a discount off the Go Ape and Segway courses at Cannock Chase, which are great fun.

The breakfasts are of a very high quality, which we were very glad of with a big drive ahead of us. Also, Tina's home cooked Thai menu (which is available for evenings) is absolutely gorgeous.

Thank you both for a wonderful stay, it was the best start to our holiday that we could ask for, see you very soon.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Steffateetee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 July 2013

We stayed at Willow End for 2 nights at the end of June 2013, as we were going to the concerts in Cannock Chase Forest. We arrived and immediately felt at home. Glenn and Tina are superb hosts, their home is beautiful and our ensuite room was impeccably clean and very comfortable. Breakfast was fab and their hospitality first class, inviting us to eat with them for dinner before the Saturday night concert and enjoy good company (with their family and other guests too) and wine! We walked to the concert together on the Friday evening, which was so lovely, helped us find our way, which is only a 10-15 minute walk from the B&B! We recommend Willow End highly, we are sure you will enjoy as relaxing and comfortable a stay as we did. We will be back! Thank you Glenn and Tina x

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Flembo4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Willow End

Property: Willow End
Address: Willow End Quarry Close | Slitting Mill, Rugeley WS15 2YB, England
Region: United Kingdom > England > Staffordshire > Rugeley
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service
Hotel Style:
Ranked #4 of 10 B&Bs / Inns in Rugeley
Price Range (Based on Average Rates): £
Number of rooms: 3
Official Description (provided by the hotel):
Small high quality Bed & Breakfast accommodation located withing the AONB of Cannock Chase. Within walking distance of the Birches Valley Centre Activities, Mountain Biking and Go Ape etc. With a unique Thai evening meal menu for those who wish to eat in and local pubs/restaurants all within walking distance. Ideal for a peaceful, tranquil relaxing break or as a convenient stop over for business trips. ... more   less 
Also Known As:
Willow End Rugeley, Staffordshire

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