Poor staff that do not honour the Guaranteed Sleep promise!
Stayed for a business trip, checked in after waiting 30 mins and was given a room with the external hall way door next to my entrance door. This ensured that every time someome opened the door to access the hallway, I would hear it literally go BANG! upon closing.
I explained this issue but was told simply "sorry, we will not put you in that room next time"... NEXT TIME!!!! I will never use Premier Inn again! Guaranteed "No Sleep" promise is what they should have advertised.
And as for the shower, constantly varied in pressure and temperature, therefore you had the worse showers ever! Again, nothing was resolved with reception regarding this also...
- Official Description (provided by the hotel):
- Hit the trails in Cannock Chase Forest or wander around Shugborough Estate, both a short drive away. ... more less
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- Also Known As:
- Premier Inn Rugeley Hotel Rugeley
- Premier Inn Rugeley Hotel Staffordshire