Stayed for a 2 night break booked through Superbreaks. £150 for 2 people for 2 nights b and b with dinner on the first evening. From the moment we arrived to the second we left, staff were so helpful, pleasant and welcoming, especially those on Reception. However the staff in the restaurant, though they worked hard and tried their best, just didn't have a clue. It was amusing watching drinks go to the wrong table, breakfast delivered to a group of 5 with every dish incorrect and the waiters in disarray. Just felt like they needed a better system and more training. No surprise that our bill had an additional drink on it which we hadn't ordered, though it was removed when we queried it. Food plentiful in the evening. Breakfast would be improved if it was a self servic hot buffet.
Bedroom was very nice. Shabby bathroom but clean and with lots of hot water. Plenty of space and even a table and chairs in the room.
Like so many British hotels, sad to see the worn carpets and furnishings. Beautiful grounds but needed some attention.
We would stay again but mostly due to the convenient location for visiting friends and family and due to the warm welcome.
- Official Description (provided by the hotel):
- An elegantly restored country house, the traditional style creates a delightful and tranquil environment echoed in the peaceful gardens and patio areas. There are 50 en suite rooms and guest facilities including an indoor swimming pool, sauna and gym. Dine in our restaurant with its original fireplaces and views across the gardens or recharge your batteries in the Lounge Bar. Whatever your requirements, our experienced staff will be on hand to discuss your needs throughout your stay. Our personal attention to those little extra details, along with the courtesy of our staff, will leave you confident that your stay will be an enjoyable and memorable one. ... more less
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- Also Known As:
- Stone House Hotel Staffordshire