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Holiday Inn Express Tamworth
Ranked #4 of 11 Hotels in Tamworth
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good”
Reviewed 16 August 2014 via mobile

We enjoyed our one night stay at holiday inn express. The only problem we had was the shower was extremely slippery and the bathroom floor from the steam what went over the shower enclosure. Being 7 months pregnant with a 2 year old child it was quite dangerous. We had also booked a room with free parking but still had to end up paying the fee to leave the premesis.The breakfast was ok but was expecting a full hot breakfast .They only had sausages , scrambled egg and beans .

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tom r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SzilviaKissTAM, General Manager at Holiday Inn Express Tamworth, responded to this review, 18 August 2014
Dear Guest,

Thank you for taking the time to write a review on your recent stay with us.

Kindly accept our sincere apologies for the overall dissatisfaction you had experienced during you stay. Your comments about the extremely slippery floor in the bathroom have been documented and we are confident the necessary adjustments will be made in order to achieve complete Guest satisfaction.

Just to confirm also, our breakfast, as stated on our web site consists of a continental with three hot options of sausage, beans and scrambled eggs. We do not offer a full English breakfast.

We value your comments to enable us to improve the quality of services we offer our Guests.

Look forward to welcoming you back very soon.

Regards

Szilvia Kiss
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
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  • English first
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English first
Jarrow, United Kingdom
Level 6 Contributor
109 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 15 August 2014

This was our first visit to Tamworth. We chose the hotel for its location as it was only a 10 minute walk to the centre of Tamworth though a very nice Park close to the castle. The room was what you would expect at a Holiday Inn Express. The hotel was very clean and the shower was excellent. The staff were very good and helpful. We overlooked quite a busy road but once the window was closed we couldn't hear a thing. We enjoyed our visit to Tamworth and we are intending to go back and when we do we will be staying at this hotel.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank BG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SzilviaKissTAM, General Manager at Holiday Inn Express Tamworth, responded to this review, 18 August 2014
Dear Guest,

Thank you for your generous five star rating and we are delighted you enjoyed your stay.

I will ensure our Reception team are thanked for being very good and helpful.

Look forward to welcoming you back very soon.

Regards

Szilvia Kiss
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caernarfon, United Kingdom
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 August 2014

This was a 2 night stay for me and the family. Nice clean hotel with very hepful staff. Beds were nice and comfy and the bathrooms had a good size shower and very clean. Good place to stay when going to Drayton Manor...What more do you need :)

  • Stayed August 2014, travelled with family
    • Rooms
    • Service
Helpful?
1 Thank Mark O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SzilviaKissTAM, General Manager at Holiday Inn Express Tamworth, responded to this review, 18 August 2014
Dear Guest,

Thank you so much for your wonderful review and we are pleased we were able to provide you with a seamless visit and a good nights' sleep.

We are sincerely grateful for your loyalty to our Hotel and very much look forward to welcoming you back very soon.

Kind Regards

Szilvia Kiss
General Manager
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UK
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 August 2014

Stayed for a visit to Drayton manor with the children. The hotel is exactly whats expected, clean spacious rooms and breakfast included. Breakfast is cheap and cheerful, nothing fancy but perfectly adequate. Adding Bacon to the menue would be an improvement and the sausages are low quality, so a better local sausage would have been nice.
The beds are very hard, and the pillows thin and hard (a choice of soft or firm is provided, not much difference though in my opinion) and the sofa bed is extremly uncomfortable for an adult, not much better for the kids. We asked for more pillows which padded it out a little.
Bathrooms great with huge nice showers. Tea and coffee in room, ice and microwave downstairs.
All in all a good stay, just wish beds were more comfortable!

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank babypumpkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SzilviaKissTAM, General Manager at Holiday Inn Express Tamworth, responded to this review, 13 August 2014
Dear Guest,

Thanks for taking the time to comment on your recent stay with us and for your generous 4 star rating. It was good to read you found the hotel clean and spacious.

We have taken note of your valuable comment regarding the bed and will use it to monitor and improve the quality of services we offer to our Guests.

Look forward to welcoming you back.

Regards

Szilvia Kiss
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darlington, United Kingdom
Level 4 Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 August 2014

We stayed for 1 night in order to take our 3 year old son to Thomas Land at Drayton Manor. We paid about £80 which I think was good value. The hotel was fully booked and I had inadvertantly booked a smoking room, so watch out when you are booking on line. There was nothing the staff could do as the hotel was full, the room, and the smoking floor was a bit smelly but that wouldnt stop us having a good time.
The breakfast offer is OK, for the size of the hotel, there is plenty of choice of cereals, breads, pastries, yoghurts and for cooked breakfast there was eggs, sausage and toast.
The sofa bed for my little boy was far better than the lumpy one we had in the HIE in Stansted Airport, the bathroom was clean and the shower was powerful.
The local was great, within walking distance of the town, we visited the snowdome which is a good place for children
All in all we had a good time for the money we paid. I would recommend the hotel as a cheaper alternative for people visiting Drayton Manor.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ineedah0liday_72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SzilviaKissTAM, General Manager at Holiday Inn Express Tamworth, responded to this review, 13 August 2014
Dear Guest,

Thanks for your four star rating and good to read you found everything value for money.

It was good to read you found your room clean and you enjoyed using the shower. I will ensure our Housekeeping team are thanked.

Look forward to welcoming you back.

Regards

Szilvia Kiss
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitby, United Kingdom
Level 4 Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 August 2014

WARNING to anyone with any dietary requirements, the hotel expect you will notify them of this when you book your room, do not expect to have any breakfast if you haven't. I had the choice of grapefruit segments that looked passed their best or an apple or orange, oh or baked beans. The staff during breakfast were not so helpful, they said when I first asked "didn't you tell anyone before now?!" sorry now I did not expect to have to, most hotel breakfast include bacon, mushrooms and tomatoes, an adequate breakfast - sadly not the holiday inn express in tamworth, nope you could have sausage, scrambled eggs and baked beans - hardly an English breakfast. The room was very basic, not particularly clean, the shower door seals growing black grime and the bed runner was covered in crumbs and other peoples hair and fluff. only 3 towels provided for a family of four. I will not be using this chain of budget hotels again.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank liz w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SzilviaKissTAM, General Manager at Holiday Inn Express Tamworth, responded to this review, 13 August 2014
Dear Guest,

Thank you for taking the time to review your stay with us and sincere apologies for your upset regarding breakfast.

Just to confirm we are not an Holiday Inn, which is a full service hotel where you can get a full English breakfast, but a Holiday inn Express. As stated on our web site, included in your rate is a continental breakfast with three hot options of scrambled eggs, sausage and baked beans, therefore, any dietary needs must be notified prior to arrival to ensure the correct food is available.

It was dissapointing to read you found your room not particulary clean because our Housekeeping team go out of their way to make sure everywhere is spotless but I will investigate why you only had three towels when you were a family of four.

Regards

Szilvia Kiss
General Manager
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County Louth, Ireland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 August 2014

We're just back from a two night stay while we were visiting Drayton Manor,it is a great location ,and beside Tamworth town and shops...swimming pool and snowdome also beside hotel.Hotel itself is very clean comfortable and great value for money.Breakfast is included,its not your typical irish fry up but its absolutely fine with a great selection of kellogs cerals and breads etc..staff are very helpful,would definitely return.

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Fiona O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SzilviaKissTAM, General Manager at Holiday Inn Express Tamworth, responded to this review, 7 August 2014
Dear Guest,

Thank you for taking the time to write a review and for your generous five star rating and we are delighted you enjoyed your stay.

I will ensure all the Reception Team will be thanked for their hard work.

Look forward to welcoming you back very soon.

Regards

Szilvia Kiss
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Tamworth

Property: Holiday Inn Express Tamworth
Address: River Drive | River Drive, Tamworth B79 7ND, England
Phone Number:
Region: United Kingdom > England > Staffordshire > Tamworth
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#2 Business Hotel in Tamworth
#6 Romantic Hotel in Tamworth
#7 Family Hotel in Tamworth
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Tamworth 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Holiday Inn Express Tamworth is ideally situated for both business and leisure. With great transport links to the M6 and M42 - its very central and easy to get to. The Hotel has free high speed internet in all the bedrooms and reception areas. Parking is free for all hotel guests, tickets to be validated at Reception. Package deals with Snowdome, Drayton Manor and Twycross zoo are all available. ... more   less 
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Also Known As:
Holiday Inn Express Tamworth Hotel Tamworth

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