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“Our Wedding 13th April”
Review of Castle Hotel

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Castle Hotel
Ranked #8 of 11 Hotels in Tamworth
Certificate of Excellence
Reviewed 13 April 2014 via mobile

What an amazing experience! The staff at the hotel have been exemplary throughout the organisation process and the day itself. The food and accommodation is excellent value. I would highly recommend this venue for a wedding.

  • Stayed: April 2014
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1  Thank Dylan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nikki2404, Front Office Manager at Castle Hotel, responded to this reviewResponded 28 April 2014

Thank you for your comments. I hope we have the pleasure of looking after you again in the future.

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240 - 246 of 410 reviews

Reviewed 6 April 2014

What can I say, well from the moment we booked till the time we checked out nothing was to much trouble for the staff. We had good food ( wedding breakfast, buffet and breakfast in the morning). We had the "Amazing Wedding Package" and we were more than happy, you worry when things are done on a budget that the standard wont be high, but we feel as we had real value for money. Decor/Parking/Comfort of beds etc are personal taste or things that can't be catered for to everyones standards, but we feel the staff made us all feel welcome the organisers were easy to talk to and attentive and always were able to see us at times to suit us, the Master of Ceremonies was awesome (the best man was more than happy with seconds on his pudding). He consulted us and guided us on a day when we didnt really have a clue. The serving staff were polite and happy and that makes a difference. Thankyou for making our day as perfect as it could be. Well Done all xxx

  • Stayed: April 2014, travelled with family
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1  Thank sammyb31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nikki2404, Front Office Manager at Castle Hotel, responded to this reviewResponded 14 April 2014

Thank you Lee & Sam for your review, we are glad your special day was everything it should be and we look forward to welcoming you back in the future.

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Reviewed 2 April 2014

We have recently held our wedding reception at this hotel, and we really can't fault it! The staff have been attentive and supportive from the day we booked. The whole day went without a hitch and our toast master ensured all our needs were met.
We had half the hotel booked with staying guests and all said they were happy with the service and much needed breakfast :)
Thank you for making our special day stress free

  • Stayed: March 2014, travelled with friends
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Thank 885Donna_P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nikki2404, Front Office Manager at Castle Hotel, responded to this reviewResponded 14 April 2014

Thank you Donna & James for your review, we are glad you enjoyed your day and hope to see you again in the future

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Reviewed 7 March 2014

Booked a twin room for me and my friend for an over night stay using a discount voucher from Hotel.com so the price was only £41 room only. Checked in at reception and was told our room was 'in the annex'. Thinking the annex was going to be just off the hotel main block, we were surprised to be told that it was across and down the road. We then came to a large old house with gardens and a bowling green out back, directly opposite Tamworth castle. The room consisted of a double and single bed, was clean, tidy and nicely decorated. We had a key to the front door and a room key. There was tea & coffee making facilities in the room and plenty of complimentary toiletries and fresh towels. The hotel bar was back in the main hotel building and was empty (but this was probably due to it being a Tuesday night). There was no onsite restaurant for an evening meal but an Italian restaurant next door was recommended and offered a superb 3 course meal for £12.95. On the whole, this was a great stay in Tamworth. The shops are on the doorstep. There was a market on. There's plenty of pubs and this was a nice cheap hotel with a central location. What more could you ask for?

  • Stayed: March 2014, travelled with friends
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Thank elainematty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nikki2404, Front Office Manager at Castle Hotel, responded to this reviewResponded 9 March 2014

Thank you for your review. We look forward to welcoming you back next time you are in Tamworth.

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Reviewed 27 February 2014

We stayed at The castle for a few days break and to take the kids snow boarding. Ok, the hotel may be a bit dated but the staff were always friendly and the breakfast was just what we needed each morning. I've stayed in a lot worse places and paid a lot more!!
Over all it suited our purpose, was clean, tidy and the hot water worked!
If you are expecting the Ritz then go and book there, if you need a place to stay in Tamworth then book into the castle. I think we may even make it a regular haunt if we decide to do any more boarding with the kids!
Well done all...keep up the good work!

Stayed: February 2014, travelled with family
Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nikki2404, Front Office Manager at Castle Hotel, responded to this reviewResponded 2 March 2014

Thank you for your kind review, we look forward to seeing you again in the future.

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Reviewed 23 February 2014

Great staff but hotel was tired,dated and needs a much needed uplift. Bed was dreadful,bony and sagged in middle! Bedding was horrible,horrible polyester...no cotton bedding available......pillows,well if You call them pillows were non existent...we had 3each and still only came to the equivalent of 1 decent one! Duvets need replacing too, about the thickness of a blanket....Don't stay if they have a party...the much too loud music and dreadful singing went on until 2am!!! We only had about 3hours sleep........we came to see our son and family up here but will def NOT stay at this hotel again......the owner needs to spend a few ££££££ on this hotel to bring up to scratch.

Room Tip: Don't have room 5!
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  • Stayed: February 2014, travelled with family
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Thank glamama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nikki2404, Front Office Manager at Castle Hotel, responded to this reviewResponded 2 March 2014

Thank you for your review. I am disappointed that our bedding was not to your standard.

All of our bedding is 50% Cotton, 50% Polyester and no guest has ever reported problems with this in the past. I am aware that your husband has an allergy to polyester and nylon and as such requires 100% cotton bed linen. Had you informed us of this at time of booking we would have been able to arrange something for you. Unfortunately these options are limited somewhat at 7.00pm on a Saturday night, 8 hours after you checked in. We did however try and sort this for you by telephoning all other hotels in the local area to ask if they had any we could borrow for you, to which the answer was no, none of them have 100% cotton bedding.

Pillows and duvets are always difficult to suit to individual needs, which is why we will always provide extra pillows and blankets where required. We use 4.5 tog duvets so that guests can add extra blankets if required, though with the heating on for 2 hours at a time with 1 hour breaks during the winter months, this is not normally an issue.

We did have a wedding taking place on the night of your stay, of which you were informed at time of booking. The wedding finished at midnight and the Bride & Groom requested their guests be able to carry on the party in the Vodka Bar, which is licensed until 2.00am. Room 5 is not above the Vodka Bar, however we are sorry you experienced noise transference from there.

I am disappointed that you did not enjoy your stay and hope that in future you will remember to inform staff of any special requirements prior to your arrival so that they have the opportunity to make arrangements for you.

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Reviewed 22 February 2014

We had a brilliant stay. Some people forget that hotels have to look after a lot of people with different expectations and demands and a lot of the time expect too much.
4 of us attended my neice's wedding yesterday. As it was an all day event, the venue room had to be rearranged to accommodate the wedding, meal & then the reception. All of it was modified without any fuss or problems. The staff were very friendly and helpful, the car park is at the bottom of the road which is a dead end but we were informed about this and it wasn't a problem as it is
covered by CCTV. The D.J did a fantastic job and we all enjoyed it. The rooms are warm and everything that you might need was there in the rooms, including an iron and ironing board (first time we have had this) instead of requesting one from reception. Breakfast went down well with us all. We would definitely stay there again and would recommend it to anyone.
Well done to you all.

  • Stayed: February 2014
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1  Thank kayskinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nikki2404, Front Office Manager at Castle Hotel, responded to this reviewResponded 2 March 2014

Thank you Kay for your kind review. We are delighted you enjoyed your stay with us for Nicola & James’ wedding and we look forward to welcoming you back in the future.

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Additional Information about Castle Hotel

Address: Lady Bank, Tamworth B79 7NB, England
Region: United Kingdom > England > Staffordshire > Tamworth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Family Hotel in Tamworth
Price Range: £42 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castle Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Castle Hotel Tamworth

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