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“Rooms need updating! ”
Review of Bank House Hotel

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Bank House Hotel
Ranked #7 of 8 Uttoxeter B&B and Inns
Reviewed 2 April 2014 via mobile

Stayed here while visiting Alton towers it was about a 15 min drive away so it was close enough.
The rooms really need updating, the good thing was they were clean especially the bathroom. We didn't really expect much as we only paid about £60. The shower wasn't very good as it didn't have much power. Another big problem was you could hear everything in the room next door :( so you felt you had to be quiet.
The lady that checked us in and out was lovely and helpful.
Overall this hotel is really only okay mainly due to the look of it everything about it is very old fashioned.

Stayed: March 2014, travelled as a couple
1  Thank Sminniemax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 - 71 of 126 reviews

Reviewed 31 March 2014 via mobile

As a couple we have used both the hotel and the Thai Restaurant and were very happy with both.We booked the whole hotel for our wedding and all the guests were happy with their rooms. Those that had breakfast were very pleased.We stayed in the bridal suite which was very nice.
The restaurant is quite nice. Yes the decor could do with improving but I have never had a bad meal here.The fishcakes are to die for.

Stayed: April 2014, travelled with family
Thank stokiecarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

First ever review in trip advisor but this hotel is so awful I had to write one. Here is a list of problems:

1. Only had us down as one person even though the email confirming booking said two people

2. The stairs are steep and slope away from you meaning you feel you have to lean forward to stop yourself falling down the stairs. especially dangerous when you are carrying a lot of luggage

3. None of the floors in the hotel or rooms seem to be level

4. Room isn't big enough for 2 people and their luggage (room 9). Wardrobe is behind the TV stand with only a small gap in which to access it.

5. Window will open but it is either all or nothing as it seems to close itself during the night.

6. The shower is nothing but a trickle and useless for anyone over 6 feet tall.

7. The distance between the bathroom floor and getting in and out of the shower is close to a foot, with no step to aid you and no non-slip flooring

8. Double glazing is non-existent

9. The mattress is too soft as well are the pillows so you always feel like you are going to to roll straight out of bed - very difficult to get comfortable.

10. Extractor fan is disgusting. Looks like it has never been cleaned of all the dust that has accumulated in it.

  • Stayed: March 2014
    • Value
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4  Thank danp8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2014

Agreed that the décor leaves something to be desired and the waitress was dressed in jeans but the food was probably the best Thai meal I've had outside Thailand. We dined using a groupon voucher and will definitely be going back. Compared with many so called Thai restaurants the normal prices were certainly competitive but need to be considering the décor.

  • Stayed: February 2014, travelled as a couple
    • Value
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Thank Steve125R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2014

I ate in the Thai restaurant last week with my friend. It was absolutely terrible.
The restaurant lacks reasonable decor of any description and looks like a shabby back street cafe, it also had a really bad smell too. The waitress didn't look like one at all. She was dressed in a thick coat with a furry hood which remained zipped up for the entire time we were there, although it was not cold. Our food was disgusting and inedible, nothing like Thai at all and my friend's meal was not as described on the menu - lacking ingredients. They couldn't even get the drink right . I ordered a diet coke and it tasted like soda water. We told the waitress that it was terrible and she laughed it off.
Totally disgusting. We ended up sitting in the chippy at the top of the high street and their chips were great!
My advice? Go hungry rather than eat here!

  • Stayed: February 2014, travelled with friends
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1  Thank lotsofholsMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

Had a Thai meal here with a Groupon deal (£14.00 for two). The meal was worth £7.00 each but wouldnt have wanted to pay full price as it was nothing special. The restaurant lacked atmosphere and the music was mind numbing as there was only one track that played on a loop throughout our meal. Staff were friendly but numbers on menu had to be given rather than just asking for the meal option? Not a very big menu either but managed to find something that would suffice.

  • Stayed: January 2014, travelled as a couple
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Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2013

We have stayed several times now at the bank house, and have enjoyed each visit , even though some of the four posters are ever so squeaky !
Some of the staff could do with some lessons in manners , but over all a really good stay,

  • Stayed: March 2013, travelled as a couple
    • Value
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    • Sleep Quality
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1  Thank Sirah2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bank House Hotel

Address: Church Street, Uttoxeter ST14 8AG, England
Region: United Kingdom > England > Staffordshire > Uttoxeter
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 8 B&Bs / Inns in Uttoxeter
Price Range: £49 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bank House Hotel 3*
Number of rooms: 17
Official Description (provided by the hotel):
Boasting a central location in the historic town of Uttoxeter, just 20 minutes from Stoke on Trent, this charming Georgian-era Hotel offers free Wi-Fi access and secure on-site parking.The property was built in 1777 and served as the first bank in Uttoxeter. To this day the Hotel still retains many of its original features, such as the bank vault and a beautiful unsupported oak staircase. With friendly staff and a thoroughly warm welcome, it’s the perfect base from which to explore the area.Each of the 17 en-suite bedrooms are individually styled and furnished. Emphasising both comfort and relaxation, they all include free Wi-Fi access, TV, cosy bedding, telephone and tea & coffee making facilities. Double, Twin and Family options are available and for those seeking a touch of added luxury, they also offer elegant four poster rooms.Although the Hotel does not have its own restaurant, the delectable ‘Thai at The Bank’ has set up home in the Hotel, offering freshly prepared, authentic Thai food served in a welcoming atmosphere.The Hotel is located in the town of Uttoxeter, just a 25 minute drive from Junction 14 off the M6. Convenient and accessible, it is just 20 minutes from Stoke-on-Trent, 30 minutes from Derby and 45 minutes from Nottingham. Each city has excellent transport links and there is also a local train station at Uttoxeter, just a brief walk from the Hotel. For those flying in, East Midlands International Airport is just a little over a 30 minute drive away.The town of Uttoxeter is perfectly positioned to make the most of all that the surrounding area has to offer. The town itself is home to the famous Uttoxeter Racecourse, just a 10 minute walk from the Hotel. The vibrant city of Derby offers a fine cathedral, the fabulous Westfield Shopping Centre and some of the best real-ale houses in Britain. Whilst Stoke-on-Trent, renowned as the World Capital of Ceramics, offers over 25 pottery factory shops as well as a wonderful selection of award-winning museums and visitor centres. For outdoor enthusiasts, the Staffordshire Moorlands provides excellent walking and beautiful scenery. There are also plenty of nearby historic attractions including Chatsworth House, Haddon Hall and Tutbury Castle. For unparalleled family fun, escape to Alton Towers, Britain’s most popular theme park. With its adrenaline fuelled rides, blockbusting attractions, amazing live shows and scenic gardens, there is something for everyone to enjoy. ... more   less 
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Also Known As:
Bank House Hotel Uttoxeter, Staffordshire

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