Stayed here for two nights, I don't normally write reviews but felt compelled to after staying at the Bank House Hotel.
The only positive for this hotel is that it is fairly close to Alton Towers. Other than that, there are no positives whatsoever.
We booked two nights here online, upon our arrival the first thing we noticed was a strange smell in the hotel. It was a cross between the smell of an old peoples home and rotten vegetables.
There is a strange pub downstairs as well which is full of locals that just drank all day, we did not feel welcome at all. We had to walk through this pub to get to the reception area.
When we spoke to the receptionist there was no record of our booking and we had to faff about for fifteen minutes whilst a room was arranged.
The room we were given was called Admiral Gardner or something similar. The decor exceptionally out of date and the room was fitted with a horrible dirty green carpet which was probably put down when the building was first built.
There was carpet in the bathroom which was always soaking wet as the shower screen was tiny. There wasn't a proper shower either which was annoying, just a shower head over the taps so it took ages to get the water in the shower to a nice temperature.
The sink in the bathroom was dirty and in need of a good clean. This is something that is easy to resolve and the fact that the sink was dirty suggest a lazy attitude.
The bed was exceptionally uncomfortable and the bed sheets were unclean.
When we checked out the receptionist did not ask about our stay and demonstrated very poor customer service.
There is also a Thai restaurant inside the hotel. We did not eat here due to the uncleanliness of the hotel and it was empty both nights we stayed at the hotel which was again off putting.
I have read some positive reviews of this hotel and can only assume that these are written by people with some kind of connection to the hotel. This hotel is the worst hotel I have ever stayed in and I would not stay here again.
- Official Description (provided by the hotel):
- Boasting a central location in the historic town of Uttoxeter, just 20 minutes from Stoke on Trent, this charming Georgian-era Hotel offers free Wi-Fi access and secure on-site parking.The property was built in 1777 and served as the first bank in Uttoxeter. To this day the Hotel still retains many of its original features, such as the bank vault and a beautiful unsupported oak staircase. With friendly staff and a thoroughly warm welcome, it’s the perfect base from which to explore the area.Each of the 17 en-suite bedrooms are individually styled and furnished. Emphasising both comfort and relaxation, they all include free Wi-Fi access, TV, cosy bedding, telephone and tea & coffee making facilities. Double, Twin and Family options are available and for those seeking a touch of added luxury, they also offer elegant four poster rooms.Although the Hotel does not have its own restaurant, the delectable ‘Thai at The Bank’ has set up home in the Hotel, offering freshly prepared, authentic Thai food served in a welcoming atmosphere.The Hotel is located in the town of Uttoxeter, just a 25 minute drive from Junction 14 off the M6. Convenient and accessible, it is just 20 minutes from Stoke-on-Trent, 30 minutes from Derby and 45 minutes from Nottingham. Each city has excellent transport links and there is also a local train station at Uttoxeter, just a brief walk from the Hotel. For those flying in, East Midlands International Airport is just a little over a 30 minute drive away.The town of Uttoxeter is perfectly positioned to make the most of all that the surrounding area has to offer. The town itself is home to the famous Uttoxeter Racecourse, just a 10 minute walk from the Hotel. The vibrant city of Derby offers a fine cathedral, the fabulous Westfield Shopping Centre and some of the best real-ale houses in Britain. Whilst Stoke-on-Trent, renowned as the World Capital of Ceramics, offers over 25 pottery factory shops as well as a wonderful selection of award-winning museums and visitor centres. For outdoor enthusiasts, the Staffordshire Moorlands provides excellent walking and beautiful scenery. There are also plenty of nearby historic attractions including Chatsworth House, Haddon Hall and Tutbury Castle. For unparalleled family fun, escape to Alton Towers, Britain’s most popular theme park. With its adrenaline fuelled rides, blockbusting attractions, amazing live shows and scenic gardens, there is something for everyone to enjoy. ... more less
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- Also Known As:
- Bank House Hotel Uttoxeter, Staffordshire