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“A WONDERFUL 24HRS...”

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Pennyhill Park, an Exclusive Hotel & Spa
Ranked #1 of 2 Hotels in Bagshot
Certificate of Excellence
Cobham, United Kingdom
Level Contributor
4 reviews
“A WONDERFUL 24HRS...”
Reviewed 13 August 2014

We stayed here earlier in the week and had the most amazing 24 hours. We came for our 3rd wedding anniversary and were greeted by a lovely Happy Anniversary plate and greeting card in our room.

We arrived and had prebooked afternoon tea which was fabulous - they just kept bring cakes and sandwiches! Our room was large and airy - Orchid - with a huge bath with tv and shower.

We spent the remainder of the afternoon in the spa - moving from pool to pool, sauna to steam! Bliss.

Dinner in the brasserie was great and the menu varied - breakfast the next day was superb too with loads to choose from.

Cannot recommend it enough - will be booking again very soon!

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Nathalie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review, 15 August 2014
Dear Nathalie
I am so pleased to hear that you enjoyed your special stay with us. Thank you for taking the time to post your review and we look forward to seeing you again soon. Kind regards Julian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (367)
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English first
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 August 2014 via mobile

My sister and I had a wonderful relaxing one night spa break, the hotel is really lovely with very attentive and helpful staff. Our room was clean and spacious and the beds, linen and pillows were so comfortable!

The spa is excellent and we had a fabulous massage and very much enjoyed using all the different pools and steam rooms etc and relaxing on the loungers. The spa restaurant could do with some more choices on the menu for lunch.

Dinner in the Brasserie was very good as was the breakfast in the morning. We also had lunch at the Ascot Bar which was great.

We had a lovely stay and left feeling nicely relaxed! We would like to return for a 2 night stay next time to be able to use all the facilities.

Stayed March 2014
Helpful?
Thank Claudine76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review, 15 August 2014
Dear Claudine
Thank you for posting your review following your stay with us in March. I am so pleased to hear that you enjoyed your stay and you will be returning soon. Kind regards Julian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maidstone, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 August 2014

We booked an overnight stay via Secret Escapes and WOW was it fantastic! The staff are absolutely wonderful. Every one of them had a smile and could not do enough to help, and they all looked as though they were enjoying their jobs.

From check in, where someone came to US in the short queue at reception and immediately looked after us, taking our bags as our room was not quite ready, personally showing us the layout of the hotel and doing it with a welcoming smile.

We enjoyed a blissful few hours at the SPA, having treatments, swimming in the amazing indoor pool, where music is piped under water, and relaxing in the steam rooms and heated pools. Lunch at the SPA was expensive, but delicious - a dining experience rather than a quick bite to eat.

Our room (huge, comfortable and luxurious) was available before the time specified, our bag already delivered and we were escorted to it by the super friendly and helpful concierge. There was no hanging around trying to get tips, as is sometimes the case in hotels. My husband's glasses broke whilst we were there and concierge had superglue at the ready (we were expecting to have to drive out to a DIY store) and then checked later to make sure they were still OK.

The Brasserie food, again, was expensive but sublime with plenty of choice and attentive service. Not your usual hotel food, and obviously a very talented chef at the helm. Breakfast in the morning - well suffice it to say it was delicious and plentiful. Everything you could possibly want and all cooked and presented beautifully. I did not eat again until a light dinner, I was so full!

There was a large wedding the day we were there, but despite the hotel being full, we were made to feel like the only guests there. Fresh milk and extra English Breakfast tea bags (there was a selection of about 6 different teas, plus coffee and hot chocolate in the room) were happily delivered. The turn down service seemed to be a full clean, stocks replenished, curtains drawn, fresh slippers laid out either side of the enormous bed.....! The duvet and pillows were crisp yet soft and light. Gorgeous.

This whole experience was truly wonderful. A top class hotel, but without being pretentious, amazing, amazing staff and a wonderful stay to be repeated soon! Go see for yourselves, you will not be disappointed.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank HollandFive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review, 15 August 2014
Thank you for your wonderful review. I am so pleased to hear that you enjoyed the restaurants, service and facilities across the resort. We look forward to welcoming you back. Kind regards Julian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 August 2014

We stayed at this hotel before we booked it for our wedding, as it had been recommended to us by several friends and colleagues. We loved it so much that we absolutely knew this was where we needed to get married!

There are so many things that makes this hotel good. The service is impeccable, the staff are so friendly and really go out of their way to make sure your stay is perfect. You also get unlimited use of the spa, which is the best spa I have been to. It is massive and there are so many different rooms to choose from. The outside space is also great on a sunny day. Each room is individual and has a really classic, comfortable feel to it. The brasserie is a lovely restaurant to go to for Sunday lunch.

  • Stayed September 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank MrsJacquiK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review, 15 August 2014
Thank you for your review. I am so pleased to hear that Pennyhill Park is now a special place for you and look forward welcoming you back. Kind regards Julian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2014 via mobile

Totally amazing hotel and spa! The outside pool area was gorgeous to enjoy the sun.Our suite was so impressive with a huge four poster bed and a Roman bath! The spa was out of this world and we loved our treatments. Along with gorgeous 5* food. The hotel has the most attentive friendly staff who couldn't do enough to make our stay special! We didn't want to leave and cannot wait to stay again!

Stayed August 2014, travelled as a couple
Helpful?
1 Thank BrightonBelle80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review, 15 August 2014
Thank you for your review. I am so pleased to hear that you enjoyed your stay and look forward to welcoming you back. Kind regards Julian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
herts
Level Contributor
125 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 9 August 2014

We had a lovely overnight stay last weekend booked via secret escapes which included dinner in the brasserie. Our room was large and bright with a large bathroom and shower. We played golf twice during our visit which we both enjoyed and found to be relaxed and more challenging than our local 9 hole course. The spa is AMAZING, the best we have used! We were also lucky the weather was gorgeous so we could take advantage of sunbathing on the ample loungers. The food in the brasserie was good but I think we both expected it to be better than it was that includes both breakfast and dinner. Having said this we had lovely lunches in the spa restaurant and the main restaurant sitting outside which were very good.
The staff we encountered were all very friendly and helpful. We returned home fully relaxed which was the idea and both highly recommend this hotel for a special treat or a relaxing romantic break.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thirtyHerts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review, 15 August 2014
Thank you for your review and I am pleased to hear that you enjoyed a relaxing stay with us. We look forward to welcoming you back again when you next need to unwind. Kind regards Julian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey, United Kingdom
1 review
Reviewed 4 August 2014

We are regulars to PHP, and will continue to be so. The actual hotel and grounds are beautiful and well thought-out. Each room is unique and offers something special. The staff are a particular asset to the owner, nothing is too much to ask and they all do their best to accommodate you. In particular Steve's team of Valet's and Laura - Guest Relations are key to why we continue to visit Pennyhill. The spa is certainly one of the best I have been to and the treatments are amazing. Only suggestion I would have is to freshen the Brassiere menu as it is quite limited - however the roast dinners are amazing.

Thanks to everyone for always ensuring our stay in wonderful!

Room Tip: The Suites truly are special
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank VJ14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulianTomlin, General Manager at Pennyhill Park, an Exclusive Hotel & Spa, responded to this review, 5 August 2014
Dear VJ14
Thank you so much for your feedback following your latest stay with us. You are our 1000th review ! I am so pleased to hear that you enjoyed another stay with us and hope to welcome you back again soon. Please do contact me at Julian@exclusive.co.uk.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pennyhill Park, an Exclusive Hotel & Spa

Property: Pennyhill Park, an Exclusive Hotel & Spa
Address: London Road, Bagshot GU19 5EU, England
Region: United Kingdom > England > Surrey > Bagshot
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Bagshot
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Pennyhill Park, an Exclusive Hotel & Spa 5*
Number of rooms: 123
Official Description (provided by the hotel):
Pennyhill Park is a magnificent country house hotel in Bagshot, Surrey, set amongst 123 acres of gardens and parkland including a 9 hole golf course. This five-star luxury hotel offers everything from unmatchable luxury spa breaks and treatments, afternoon tea in the Ascot Bar, lunch and dinner in The Brasserie and is a perfect venue for weddings, conferences and special occasions. ... more   less 
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Also Known As:
Pennyhill Park Hotel And The Bagshot
Pennyhill Park Hotel And Country
Pennyhill Park, An Exclusive Hotel & Spa Bagshot, Surrey

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