I found the property stunning and the facilities excellent. However the staff were sloppy and times down right rude! We were not treated with respect and when we voiced our concerns we were asked to write it all down in a report. It was absurd I do not work for them so why I was preparing a detailed report about the actions of their staff was ridiculous. Then to make it worse the staff member whom I complained to who should of course been able to remember what I said to her. She then decided to show all the other staff what I had written, as I was a full member of the spa I found this very inappropriate. I was also told off for singing while I had a shower. Again terribly rude disrespectful people.
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