We were moved here by the sister hotel who totally assured me that this hotel was of the same quality. The service however was some of the worst I have experienced. There are no lifts due to age of the building, so therefore you have to ask for help with cases as valet's are not on hand or easily visible
The bar was tiny and messy. We had to correct the receptionist on the late check out that had been agreed.
But worst was the fact that the next morning at 5:30am, we could over hear an all-mighty row going on and the doors on our floor were so noisey just from being opened and shut (not slammed either)
The soud-proofing as really not to standard and nor is the breakfast. We had over a 1/2 hour wait for food and so did many other tables - therefore, if you cannot service your guests properly, then make provisions for the food to be in buffet format
Overall a very disappointing stay which left me rueing the fact that I agreed to move hotel. I did get my taxi's paid for though as a gesture and a small discount, but the small discount did not make it worth all the hassle that it brought
- Official Description (provided by the hotel):
- A beautiful Victorian Manor House, on the Surrey/Berkshire border, just 15 minutes away from the M3 Motorway, Ascot Racecourse and Farnborough Airfield, boasting landscaped grounds, 98 bedrooms with every modern facility and a Vital Leisure Club with 5 Beauty Treatment Rooms. The ideal venue for all occasions whether it be business,conference or a Wedding, Macdonald Frimley Hall is Surrey's premiere Wedding venue. This Victorian Hotel is the perfect stayover for trips to Legoland, Windsor Castle, Ascot Racecourse and Virginia Water. The award winning 2 AA Rosette Linden Restaurant offers a sumptuous Menu,using the highest quality produce available to our Chef. Macdonald Frimley Hall's Spa facilities include a 17 metre swimming pool, technogym, sauna and steam room plus beauty treatment rooms. ... more less
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- Also Known As:
- Macdonald Frimley Hall Hotel And Spa
- Macdonald Frimley Hall Hotel Camberley
- Macdonald Frimley Hall Camberley
- Macdonald Frimley Hall Hotel & Spa Camberley, Surrey