We visited here for something to eat in the middle of the afternoon arriving at about 4pm. we were advised that the restaurant was closed but the bar was serving food. We selected from the menu and then went to the bar to order. We then waited nearly quarter of an hour (there was only one person serving and she had to take order, deliver food and clear tables) only to be told at a few minutes before 4.30 that the kitchen was closed.
This was very poor indeed. Despite asking politely and explaining that we had been waiting, a fact of which she was aware, she simply reiterated that they were no longer taking food orders. She was not at all sympathetic.
On the way out we spoke to the Manager and explained that this was really poor. He apologised but words are indeed cheap in such circumstances. We won't be going back again
- Official Description (provided by the hotel):
- Welcome to BEST WESTERN Frensham Pond Hotel.BEST WESTERN Frensham Pond Hotel in Farnham, Surrey is set in one of the country's most picturesque and peaceful locations, overlooking the magnificent Frensham Great Pond. Here you can relax in a truly rural setting, whilst access to the motorway networks and shopping centers is a short five-minute drive away. RECENTLY REFURBISHED TO 4 STAR STANDARD. All bedrooms now with air conditioning Fantastic walk in rain and hand held showers Trimiri -Areva Fitness studio coming soon In room safe All our superior bedrooms and garden executive bedrooms now have a fridge. Amazing Hypnos Super king beds for a perfect sleep quality. Complimentary mineral water is provided in all bedrooms. Superior bedrooms also have bathrobes and slippers. Built as a private residence in the 15th century and a source of hospitality since the 1700's, the Hotel combines a unique blend of English country house charm coupled with all the advantages of modern convenience. All private and business needs are met here with 53 spacious bedrooms (including 12 secluded garden suites which are very popular), . The superb Watermark Restaurant offering excellent cuisine & wine and three conference rooms, all equipped to the highest standard. ... more less
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- Also Known As:
- Churt Best Western
- Best Western Churt
- Best Western Frensham Pond Hotel Churt, Surrey, UK