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“bad area, no parking, creaky bed, no minibar”

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Hampton by Hilton London Croydon
Ranked #3 of 24 Hotels in Croydon
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“bad area, no parking, creaky bed, no minibar”
Reviewed 13 December 2013

Parking is a big problem! even there were no place for dropping our baggages and we charged 130 pounds of penalty! and when i asked the lady at the reception she told me that there is nothing to do with her? The bed was uncomfy and creaky and the was no minibar in the room, The area was poor and bad, i checked out on the second day and i won't stay there again.

  • Stayed December 2013, travelled as a couple
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    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Cagatay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
London, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 December 2013

Despite the location (near the railway track opposite a multi-storey car park), this hotel is lovely. The staff are friendly, the free breakfast is tasty, the reception area is inviting. Our room, although very small, was clean, incredibly cozy and felt very luxurious. Our only minor gripe: no spoons are provided in the room - only wooden stirrers. Only a few minutes’ walk to East Croydon station - very handy for commuting to London.

  • Stayed July 2013, travelled on business
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Helpful?
Thank airstream77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 December 2013 via mobile

Spent one night here as had to be in Forest Hill early on a week day morning. Arrived late at around 9pm. Very close to station although felt a little uneasy walking alone to the hotel unlike previous review. Welcomed by a very friendly 'trainee' who couldn't operate computer & had to ask for help from the other receptionist who didn't seem to want to help & appeared very miserable. Bar area a functional space, not cosy & bar rather expensive although bar man was very friendly & helpful. Needed to use room key to operate lift which foxed me at first but room was fabulous. Definitely compact as mentioned in previous reviews but everything there, spotlessly clean & very quiet. Had a great night's sleep & wonderful breakfast. Would definitely stay again. When checking out receptionist was complaining about helping trainee & it would have been nice if she had bothered to ask if I had enjoyed my stay - don't think she was really bothered though!

Stayed December 2013, travelled on business
Helpful?
1 Thank JDFornells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
1 review
Reviewed 11 December 2013

Very good clean hotel with excellent efficient staff always willing to help. Good breakfast. The location is slightly off the beaten track but nevertheless, easy to find and benefits from a 24hr car park directly opposite the hotel and within easy walking distance to East Croydon station

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Gavin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 4 December 2013

WOW was very surprise,
Great service on check inn, room was great, clean, felt a little special, not what i expected, will defently use again,
the only problem is parking, have to park in a public car park, but it is not that bad.

  • Stayed November 2013, travelled on business
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    • Location
    • Sleep Quality
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Helpful?
Thank Khuram A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 3 December 2013

Staff were very friendly and welcoming got welcome phone call when in my room.smart room with all you need..cleanliness second to none...my only fault was the first morning there wasn't enough breakfast as we came down at 10.00, however breakfast is until 10.30 so there should be a full selection if u come before 10.30 that said following day at the same time I got my full English and very nice it was too... I would definitely be stopping there again..

  • Stayed November 2013
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    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank puttus41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 December 2013

Well it's a step up from another hotel I stayed at in the area. It just needs a restaurant/bar menu like the Jurys Inn to make it complete.
The rooms aren't the biggest but it's not cramped and they are really clean. There's the usual kettle, but it also has a clock radio with an mp3 jack, chair with foot rest and a desk.
The toilet/shower room is quite spacious as well. Towels and flannels are provided. Body wash, handwash, moisturiser, shampoo and conditioner are all provided. The shower head is adjustable, unlike most hotels which seem to have fixed ones in the bath. This one can be turned on and the temperature adjusted without having to lean over a bath and play with the taps.
There are so many electrical sockets, you'll never use them all unless you've brought everything with you.
The breakfast is mostly alright. Only scrambled eggs though. There are all the usual tea/coffee/juice and continental options as well as the sausages, bacon, fried potatoes...
Overall I'm really pleased with it and have booked it for the next business trip.
The staff have been welcoming and called me in the room to make sure I was happy with it.
Wi-fi is free which is always a good thing.
I hadn't stayed in one of these hotels before so a great first impression.
The surrounding area is a bit of a building site at the moment, but it's not that important. Otherwise it's very close to East Croydon station mainline and tram stops.

Room Tip: I've been asked whether I want a room on a high or low floor. They all have the same types of ro...
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  • Stayed November 2013, travelled on business
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Helpful?
Thank tardis9259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton by Hilton London Croydon

Property: Hampton by Hilton London Croydon
Address: 29/30 Dingwall Road, Croydon CR0 2NB, England
Phone Number:
Region: United Kingdom > England > Greater London > Croydon
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Croydon
#3 Family Hotel in Croydon
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hampton by Hilton London Croydon 3.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hampton By Hilton London Croydon Surrey

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