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“Third year in a row we have stayed here, consistent quality of service and value for money are excellent”

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Holiday Inn Express London Croydon
Ranked #10 of 24 Hotels in Croydon
Dublin, Ireland
1 review
“Third year in a row we have stayed here, consistent quality of service and value for money are excellent”
Reviewed 1 August 2010

We stayed in The Express By Holiday Inn from June 27th to June 30th. As always the staff on the front desk were very helpfull throughout especially Ben. Having watched the ease with which he responded to and interacted with other customers he is a true professional. The room was spacious and the hotel was quiet. The hotel is a max 5 minute walk to the nearest tram stations of which there are 2. There are plenty of pubs and restaurants within a 10 minute walk from the hotel. This was the third year in a row we have stayed there. The reason we went back this year was the consistent quality of service and value for money. The only fault is that some of the carpet in the hotel is worn and definetly needs to be replaced. The same applies to some of the chairs in the restaurant.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Morganfr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerex, General Manager at Holiday Inn Express London Croydon, responded to this review, 2 August 2010
Thank you very much for your comments and we are delighted that you have consistently enjoyed staying with us.
With regards to the carpets, we are currently looking into replacing some of these on the corridors. The chairs in the public area are being cleaned over this week.
We hope to see you back at the hotel sometime soon.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
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Oxfordshire
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 26 July 2010

We stayed her for 1 night, with friends, mainly because of the good deal we got by pre-booking in advance. Main problem was finding the hotel - Croydon has a one-way system, and signage to the hotel wasn't v. clear, so it took a few attempts to find it. However, once we did checking-in etc was fine, we parked at the hotel (£12/day), and the usual express holiday inn set-up awaited. Unfortunately 1 lift out of order. We were on the 6th floor, which was nice and quiet. Front desk were v. helpful. All in all fine for what we wanted.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alnewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerex, General Manager at Holiday Inn Express London Croydon, responded to this review, 2 August 2010
Thank you very much for your comments and we are glad you enjoyed your stay with us.
Directions for finding the hotel are located on our website or our reception team are always happy to help with any enquiries.
I am sorry that one lift was out of order during your stay and I am pleased to say that this has now been fixed.
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Merano, Italy
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2010

i was in croydon in late june and july and i was in this nice hotel that is very closed to stores and local pubs

Stayed June 2010, travelled as a couple
Helpful?
Thank robywills67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerex, General Manager at Holiday Inn Express London Croydon, responded to this review, 2 August 2010
Thank you very much for your comment and we are really pleased to hear you enjoyed your stay with us.
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Bangkok, Thailand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 July 2010

I stayed here six nights. Got a great price by pre-booking, even though it was Wimbledon week. Service was friendly and the room quiet. The hotel decor was a little on the shabby side, and while I was there only one lift was working, which made for long waits during the busy periods. Cooked breakfast was included in the room rate, which was a plus, although very basic (the orange juice was very watery). Also, if you need internet facilities, they're expensive here (I went to the local Starbucks where they offer free wi-fi connection). Despite these comments the hotel was great value for money and I would recommend it. The downside is that central Croydon is not a particularly pleasant area, although it has good shopping facilities and is great for bus and rail connections to London and the South East. When eating out , avoid the pub restaurants near the hotel (with the exception of the "Spread Eagle", which is definitely worth a visit) and head for South Croydon (just a bus ride away). Pizza Express and a host of cosmopolitan eateries will be found in South End Road - Good food at reasonable prices. Try and avoid Croydon town centre after 11 p,m, Even the cops go around in pairs! Fine by day, though. Having said all this, I would definitely book here again.

  • Stayed July 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sushisurprise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerex, General Manager at Holiday Inn Express London Croydon, responded to this review, 2 August 2010
Thank you very much for your comments.
We are curretnly looking into replacing some of our corridor carpets and I am pleased to say that both our lifts are now working.
Our reception team are always happy to direct guests to good local restaurants.
We hope to welcome you back sometime soon.
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London
Level Contributor
125 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 25 June 2010

I stayed here for 8 days but I do know the area and I agree there are much nicer places BUT for the LONDON it is dirt cheap. I got a stay 7 nights pay 5 nights deal and it worked out to $60 per night which for the quality of hotel cannot be beaten in London. Regarding Croydon it is a safe enough area during the day, but at weekends in the evenings it can get rough. But as a tourist place to stay I would recommend it, as its only a short train ride to central London. If anyone could recommend an equivalent for NYC let me know

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BevAlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerex, General Manager at Holiday Inn Express London Croydon, responded to this review, 2 August 2010
Thank you very much for your comments and we are please to hear that you would stay with us again.
We have a continual programme of maintenance and we are presently looking replacing some of the hotel carpets.
We have already replaced a lot of the bedromm items in order to keep our rooms looking fresh and inviting.
We hope to see you again soon.
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Luton, United Kingdom
Level Contributor
759 reviews
232 hotel reviews
common_n_hotel_reviews_1bd8 765 helpful votes
Reviewed 25 June 2010

The Express by Holiday Inn London-Croydon is tucked away in an alley off George Street, the hotel is central but in a relatively quite position.

Stayed for one night preceding an early morning flight from Gatwick Airport. Check In was straight forward and given my documents within minutes. On first impression, the hotel feels cramped, tired and shabby.

The room was on 5th floor and walking along the corrider the carpets were terribly stained. The room was of reasonable size, clean, tidy and well equipped with Flat Screen Freeview TV with a good range of channels, Tea and Coffee Facilities and a comfortable Bed.

I cannot comment on the breakfast as I had an early start. A good hotel and very busy, unfortunately it shows however I would stay again.

  • Stayed June 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank paullegate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review, 29 April 2014
Dear paullegate,

Thank you for taking time to write a review about Holiday Inn Express London Croydon.
Thank you again for your feedback.
Best Regards
Giorgia M.
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Northamptonshire
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 May 2010

This really is a superb location, where you pay a third of the cost of staying in the centre of London itself. It's a 5 minute walk to East Croydon Station, and a fast 20 minute train ride into Victoria. Clean rooms and sheets are what mattters most to me, and this hotel ticked the boxes. Having a pillow 'menu' in a budget hotel is unusual, but most welcome !

Great continental breakfast with the usual HIExpress limited hot options, but filled the stomach for the rigours of the day ahead. Easy access to breakfast bar area - no queues, even when busy.

Disturbed by fire alarm in middle of night > hotel evacuated for 45 mins. Not pleasant will young children, but hey stuff happens :). Impressive [for a budget hotel with few/poor night staff] to see hotel staff bringing out a constant supply of towels for those who needed something to wrap around their shoulders and for the little people.

Will definately stay here again.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wings_Of_Chicken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerex, General Manager at Holiday Inn Express London Croydon, responded to this review, 19 May 2010
Thank you very much for your comments and we are really happy you enjoyed your stay.

The evacuation was unfortunate but I am pleased that you feel our team handled this well.

We look forward to seeing you again soon.
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Additional Information about Holiday Inn Express London Croydon

Property: Holiday Inn Express London Croydon
Address: 1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
Phone Number:
Region: United Kingdom > England > Greater London > Croydon
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Wheelchair access
Hotel Style:
Ranked #10 of 24 Hotels in Croydon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express London Croydon 3*
Number of rooms: 156
Official Description (provided by the hotel):
Holiday Inn Express London Croydon is the ideal location for business and leisure travellers visiting Croydon, only 15 mins from Central London by train. The hotel boasts 156 contemporary style, air-conditioned, en-suite bedrooms each with high speed internet access offering guests a comfortable and connected stay .After a great night’s sleep, they enjoy our FREE Hot buffet breakfast All this is coupled with conference facilities for up to 70 people on a dedicated floor. WiFi in the lobby area is free to all guests. ... more   less 
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Also Known As:
Holiday Inn Express London Croydon Hotel Croydon
Express London Croydon
London Holiday Inn
Holiday Inn Express London Croydon Surrey

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