It looks great from the pictures, and the location is faultless, next to Hampton Court Palace and opposite Bushy Park. But this is a classic case of a hotel which is taking advantage of location and likely customer base of once in a lifetime visitors not to provide an acceptable standard of accommodation.
I paid £130 for my supposed double room, which was not large enough to swing a cat. The room was opposite the main road, but the double glazing was just about sufficient. But without any air-conditioning, it was stiflingly hot and the provided fan had to be on all night.
The state of the room was dire for this price. Battered furniture, paint peeling off the ceiling, and the bed was well past its best - sagging heavily in the middle.
There was no soap or shower gel in the tiny bathroom - just handwash.
Parking was a joke. There were 6 places outside the front, which were permanently used. I was told to drive into Bushy Park and find the free parking there. "It is only a short walk," the lady said. Actually it was half a mile, and I arrived sweating (warm day) having carried my 3 bags and suit along the way. I forgot my wallet (another mile round trip), and then needed to collect the car in the evening and park on the road (which you can do after 6.30pm), as Bushy Park shuts it's doors around 9pm. Heavens - what a palarva.
Good points? Well the staff were friendly, the shower worked well, and the freshly cooked full English was better than average.
But I won't be staying there again until it has a significant facelift.
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- Also Known As:
- The Kings Arms Hotel East Molesey, Surrey