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“Good location, with Race Course and London at your fingertips.”

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Holiday Inn Express Epsom Downs
Ranked #1 of 6 Hotels in Epsom
Certificate of Excellence
Preston, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good location, with Race Course and London at your fingertips.”
3 of 5 bubbles Reviewed 29 January 2014

Just got back from a two night stay in this hotel. Was in a great location for London with just a 15 minute walk to the train station at Tattenham corner, and less than a 2 minute walk to the Race Course which could also be viewed from the hotel and many of the rooms. This made the stay extremely enjoyable, However Breakfast on Saturday was below standard. Stale bread and limited variety within the cooked breakfast, which was also only lukewarm was disappointing. Sunday breakfast was much better with warmer cooked food and fresher bread yet there was still less variety than what is expected of these hotels. Overall, the stay was an pleasant one categorising it to an average price for what was received. However, the local taxi service charging £10 for a mile journey was extremely steep and a rip-off if truth be told!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank j h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review, 30 January 2014
Thank you for your trip advisor review. I’m happy to hear you enjoyed our location. As a Holiday Inn Express hotel we offer a standard free breakfast for hotel guests, we have a limited selection of hot items which is the same standard across the band. Thank you again for your review, we look forward to welcoming you back again.

Kind Regards

Laura Davey
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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493 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • Danish first
  • Dutch first
  • English first
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English first
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 bubbles Reviewed 12 January 2014 via mobile

The hotel is very close to the place where the horse races take place and the views are lovely, but the bathroom is divided into two separate rooms (one for the toilet and the other one for the low quality shower), which, in my opinion, does not favour privacy at all.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zzAlice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review, 14 January 2014
Thank you for taking the time to write your trip advisor review. I’m sorry that you did not favour our bathroom layout. We have a double use door which can be used for the toilet individually or the whole bathroom. This is designed to utilise the space however the door can be closed on whole bathroom for privacy.

Kind Regards
Laura Davey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Sussex
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

Stayed for two nights over Christmas (family overflow.) Very comfortable room, great shower, plenty of parking, helpful, friendly and courteous staff. What more do you need? Will be back next Christmas, or before if I'm in the area.

Stayed December 2013, travelled solo
Helpful?
Thank MsSmithWestSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review, 7 January 2014
Thank you for your review and for staying with us again, it’s lovely to receive such nice comments. I will pass your kind words on to the team. We look forward to welcoming you back again soon.

Kind Regards

Laura Davey
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 28 December 2013 via mobile

Clean, comfortable room on the ground floor. Usually apprehensive about ground floor but this was fine. I was also given a code for free wifi access which came in handy. Food and drink slightly overpriced in my opinion. Breakfast was nice.

Stayed November 2013, travelled on business
Helpful?
1 Thank ron1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review, 7 January 2014
Thank you for taking the time to write your trip advisor review. I’m glad you found the hotel to be clean and comfortable. We do have several rooms on the ground floor, if guest prefer to be upstairs they can request this on booking and we will always try our best to accommodate their request. Look forward to seeing you again soon

Kind Regards

Laura Davey
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Uckfield, United Kingdom
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 19 December 2013

Stayed here for one night over the weekend in December
Didnt expect such high standards, room, staff, location, clean, comfortable
Couldnt really fault this hotel
Great nearby pubs too
Should be a much higher star rating hotel
Only one minor issue was that one of the lifts didnt work
But there are a few, so didnt really matter
Would stay here again

Room Tip: Any room is a good room in this Hotel - I would however stay away from ground floor rooms because in...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bigbadal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review, 7 January 2014
Thank you for your trip advisor review. It’s lovely to hear you were very surprised with the hotel. I am happy to confirm the 2nd lift was repaired quickly and is now back in operation. We look forward to welcoming you back again soon.

Kind Regards
Laura Davey
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 5 December 2013

I just had a stay at the Holiday Inn Express on Epsom Downs. It was a lovely hotel in a beautiful location. The staff were helpful and polite. A minor issue with the room was quickly sorted out by the manager, who was delightful.
I would recommend staying there if you are in the area.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stel113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review, 16 December 2013
Thank you for taking the time to write your trip advisor review. I’m so pleased to read you would recommend us and that the staff were helpful and polite. Look forward to seeing you again soon.

Kind Regards

Laura Davey
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 December 2013

Would rate this a 5 -star, but can't see giving 5 stars to a HI Express, it's just not a 5 star hotel. But, it certainly tries to be. Staff were all very polite and friendly. The rooms were recently updated and good sized. Bed was clean and comfortable. Breakfast was actually very good for a HI Express. The usual powdered eggs, but all the extras things were done well. Overall, a very pleasant experience.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichardKremer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review, 16 December 2013
Thank you for your review, it’s lovely to receive your comments. I’m glad we proved to be more than you expected from an Express. We look forward to welcoming you back again soon.

Kind Regards

Laura Davey
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Epsom Downs

Property: Holiday Inn Express Epsom Downs
Address: Langley Vale Road, Epsom KT18 5LG, England
Phone Number:
Region: United Kingdom > England > Surrey > Epsom
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Epsom
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Express Epsom Downs 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Located on the grounds of Epsom Racecourse, 2 miles from Epsom town centre, you will find our wooden chalet style exterior in keeping with the peaceful rural surroundings. Each of the 120 Holiday Inn Express London Epsom Downs bedrooms are contemporary, bright and spacious with a comfortable bed that makes falling asleep easier than ever before. Relax on crisp white linens and your choice of pillows. Each room is modern and recently refurbished and has a en suite with refreshing power shower and a set of fluffy cotton towels to wrap you up in warmth as soon as you step out of the shower. Our Standard hotel rooms in Epsom have a double bed and a foldaway sofa bed to accommodate 2 adults and up to 2 children up to the age of 18. Our twin rooms have two single beds to accommodate up to 2 people. You won't find a hotel closer to Epsom Downs Racecourse. On race days you can even watch the horses being groomed at the stables behind the hotel. For a family day out head to Chessington World of Adventures Theme Park, 4 miles away. We look forward to welcoming you soon ... more   less 
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Also Known As:
Holiday Inn Express Epsom Downs Hotel Epsom
Holiday Inn Epsom
Holiday Inn Express Epsom Downs Surrey

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