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“Could do better, decorations wise... and don't stay in room 6!” 4 of 5 bubbles
Review of Chalk Lane Hotel

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Chalk Lane Hotel
Ranked #4 of 6 Hotels in Epsom
London, United Kingdom
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Could do better, decorations wise... and don't stay in room 6!”
4 of 5 bubbles Reviewed 6 June 2014

Stayed here last year for a function and was impressed and looking forward to this years, Arrived a little early but was still shown to my lovely room, lovely until you opened the windows! The room was above the kitchens right next to the extractor fan and directly above the fan itself. What a din and what a smell, whatever they were cooking was not served up later! Spent 30 mins in the room and had to visit the bathroom, well layed out, all mod cons and a throbbing vibration from below, unbearable. Spoke to the manager about it who asked the kitchen staff to turn the fan down, the vibrations dulled a bit but the food smell didn't go away. Despite assurances the fans would be turned off at 10pm and would not be used again until the following afternoon we asked to move anyway. To be fair they arranged a new room, next to the one we had last year. Decor not as good but it was quiet, no bath but a decent sized shower.
The decor externally could do with a spruce up, nothing major but it does let the place down a bit. Breakfast was superb as before and the staff were excellent even if they did send extra towels up to the room that we didn't need.
Oh, when I went for my early morning walk the extractor fans were still throbbing away at 7am, so much for the assurances they would be turned off and not used again until 4pm!!!
Another very good stay despite the minor hiccup.

Room Tip: Do not take room 6!!!
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Nick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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124 reviews from our community

Traveller rating
    51
    45
    16
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    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Radlett, United Kingdom
Level Contributor
103 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 4 June 2014

I have stayed at the Chalk Lane Hotel 3 times over the last few months, and each time have been given a totally different room. Each room as interesting as the next. Brass Bed stands, free standing Baths, antique furniture. The staff are amazing, nothing is too much trouble. Will continue to use this hotel for the foreseeable future.

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maria0663
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

Great evening at Chalk Lane Hotel which is tucked away in Epsom and feels like it should be a secret only shared with those you really like. The staff was really attentive and personable with just the right measure of humour (and played along with the surprise). Food was delicious. All in all a fabulous evening.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PamG1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 14 May 2014

Stayed here for 2 nights on business, location is very good for Epsom Downs I walked up to the racecourse and over the downs one evening. The hotel
itself is more B&B than Hotel , it has an old world charm to it if that's your thing.

I had a single room booked for me so double rooms may be much different. The single room was small, didn't have much of a view and a small tv. Due to room size the bed was against a wall which I do dislike but maybe I'm just strange that way. The bathroom was almost as big as the room and was perfectly acceptable.

The breakfast has a cold buffet, all hot items were cooked to order which was nice and preferable to most hot plate breakfasts.

Overall the hotel was fine, I wouldn't go out my way to stay again but certainly wouldn't dismiss it entirely.

  • Stayed May 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shropshire
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

The hotel is situated in a cul de sac and although a few minutes walk to the centre of Epsom and good public transport and road links to many popular locations one of the loudest noises was the sound of birdsong. It is an old building and has been extended several times so not for those who want predictable uniform and uninteresting layout and ambience. Yet it has modern conveniences like free Wi-Fi (get a pass for each device) where this has not been avaialble or very pricey for a short term connection at several big name chain hotels where I have stayed.
The service is Old World and several have rightfully written about it being charming. Your comfort and convenience is a priority and the tone is friendly without being intrusive.
There is free car parking at the hotel (once again the central chains would charge extra -if it was available- making their "budget price" poorer value for the money).
Breakfast was included in the tariff and it was also of excellent quality with choices of cooked dishes as well as the cold continental style buffet. Several people wanted combinations not on the menu and they were all catered for with good grace and promptly. The cooked dishes are obviously cooked to order and brought to you when ready.
It is possible to have food and drink served in the reception/lounge area and there is a fair room service menu. Portion sizes are certainly not nouvelle cuisine although the tastes and presentation is similar to this style.
I have hesitated to write this report as I almost wanted to keep this treasure to myself, but I won't be able to visit as often as I would like and felt that others should find out about this country-side feel (woken by the sound of horses walking along the lane) charming individual hotel that treats you as an individual and honoured guest.

Room Tip: If room size and facilities is important to you speak to the hotel directly and it is probably worth...
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank iwantmysausages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
241 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 bubbles Reviewed 27 April 2014

If you fed up with chain hotels which look the same everywhere, this small hotel looks like a family-run B&B, with chain hotel professionalism. Old fashioned deco, but it really looks like old England (for a French visitor at least). In 2014, the bill is still hand-written, but it participates to its charm, while Wifi is available for free and all modern methods of payment accepted.
I would probably not come here for vacation, little to see or do around, and central London is pretty far away. But if your business takes you to this south London area, it's probably the best choice around. The restaurant is really excellent.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank matoux00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 30 March 2014

This hotel is a bit more like a B&B than a hotel, but charming and with excellent service. The rooms are charming albeit small and not super modern. Still, WIFI worked very well and breakfast was very good. I was here for work, but think this is ideally suited to vacation travel. Still I would come back next time I'm here for work. A change from the usual anonymous places we business travelers have to suffer.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chalk Lane Hotel

Property: Chalk Lane Hotel
Address: Chalk Lane, Epsom KT18 7BB, England
Region: United Kingdom > England > Surrey > Epsom
Amenities:
Bar / Lounge Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #4 of 6 Hotels in Epsom
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Chalk Lane Hotel 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Chalk Lane Epsom
Chalk Lane Hotel Epsom, Surrey

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