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“Very good”

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Premier Inn Epsom Central Hotel
Ranked #2 of 6 Hotels in Epsom
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
97 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Very good”
Reviewed 15 July 2012

Friendly staff, clean & comfortable rooms at a reasonable price!

Room Tip: Rooms at the front of the hotel are most private.
See more room tips
  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beaconoutbound16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Premier Inn Epsom Central Hotel, responded to this review, 16 July 2012
Thank you for your feedback regarding your recent stay at the Premiert Inn Epsom Central. It is great to see that you had such a pleasant stay with us.

I wille nsure that the Team receive your feedback.

Best Regards
Marta Tayachi
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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429 reviews from our community

Traveller rating
    159
    165
    65
    23
    17
See reviews for
166
112
32
79
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Bangkok, Thailand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 July 2012

We had just arrived from Thailand and were catching up with family and friends in Epsom that evening. We had pre-booked an the check in was easy as can be which with 3 travel weary daughters from 10 to 12 is a godsend. The room was fine for the 4 of us with space to unpack 4 suitcases, shower and bath facilities were good and the beds comfortable. The staff were friendly and breakfast was great to send us on our way. Thanks Premier Inn Epsom Central for a great start to 3 weeks in the UK.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stuart_dugard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Premier Inn Epsom Central Hotel, responded to this review, 16 July 2012
Thank you for leaving some feedback concerning your recent stay with us.

I am pleased to see that you had everything you needed and a comfortable stay. I will ensure that the Team receive your feedback.

Best Regards

Marta vTayachi
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 9 July 2012

We stayed two nights at this hotel and found it to be very welcoming, with good sized rooms, very friendly staff and overall was good value.You can have a buffet breakfast/other meals at the co-located Brewers Fayre, which while basic worked out fine for us.It is located only a few hundred yards from the centre of Epsom, with its many shops and alternative restaurants. Easy to find from the M25 (only 10 minutes).

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank macna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this review, 22 July 2012
Thank you for leaving some feedback concerning your recent stay with us. I am pleased to see that you had everything you needed and a comfortable stay. I will ensure that the Team receive your feedback.
Thank you once again and I do hope that we will have an opportunity to welcome you back in near future.


Kind Regards
Marta Tayachi
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stevenage
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 19 June 2012

Had an overnight stay prior to going abroad via Gatwick, the facilities and staff at the hotel were worth every penny and exactly what I would expect from a PremierInn.

We were in need of a meal and decided for convienience to visit the restaurant next door. The menu is basic (if theyn can't fry it, it's not there) the hot plate had a carvery on it that was dried and did not look palatable. As for the staff they were either not well trained or could not care, it took over 5 minutes to get a drink and this was with a member of management in attendance and choseing not to serve. Ultimately this was fortunate for us as we would not wait again to order food and within a 5 minute walk was one of the best Thai restaurants I have been to

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Premier Inn Epsom Central Hotel, responded to this review, 16 July 2012
Firstly I would like to thank you for taking the time to leave feedback about your stay at Premier Inn Epsom Central.
I’m glad to hear that you enjoyed our hotel and had a pleasant stay with us. We extremely value our guests’ feedback and suggestions and I will make sure to pass onto the Restaurant Management your comments.
Thank you once again and I do hope that we will have an opportunity to welcome you back in near future.

Kind Regards

Marta Tayachi
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 8 June 2012

hotel is what you expect from a premier inn. restaurant was awful had a full refund for breakfast and evening meal. the shift manager said that our childrens meal was apauling and that she wouldn`t have eaten the food served - enough said was guttes as it was a treat for my sons birthday.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmgodders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn Epsom Central Hotel, responded to this review, 13 June 2012
Thank you for your review.

We are pleased that you enjoyed your and our team ensured you were comfortable and well looked after. Please accept my apologies for the disappointment caused with the service you received in the restaurant. Your comments regarding this have been duly noted and will be followed up with the Management Team at the hotel.

Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
1 review
Reviewed 6 June 2012

Very nice hotel, quite surroundings , very close to epsom centre which is ideal for shopping etc. Good location if going to Chessington world of adventures, it cost us £8.60 in taxi to the park, we used this one as the nearer one was full.Staff were very friendly and helpful and i would definately consider it again. Very good for car parking too

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leanda1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this review, 22 July 2012
Thank you for your feedback regarding your recent stay at the Premiert Inn Epsom Central. It is great to see that you had such a pleasant stay with us. I will ensure that the Team receive your feedback.
Thank you once again and I do hope that we will have an opportunity to welcome you back in near future.

Kind Regards

Marta Tayachi
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 June 2012

I regularly stay in Premier Inns on business. This stay was for pleasure when visiting relatives in the area.

We took my wife's elderly parents who found they had been allocated a room on the first floor. This was quickly changed to a ground floor room to make it easier for them. The restaurant is separate (a few yards from the hotel). Food was reasonable and breakfast excellent.

Room was clean and fresh and staff very freindly.

I have not been disappointed with Premier Inn so far.

Book early to get a good price.

Room Tip: Book early to get a good price.
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fewy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Epsom Central Hotel

Property: Premier Inn Epsom Central Hotel
Address: 2-4 St. Margaret Drive | Off Dorking Road, Epsom KT18 7LB, England
Region: United Kingdom > England > Surrey > Epsom
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Epsom
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Epsom Central Hotel 3*
Number of rooms: 58
Official Description (provided by the hotel):
Experience drama at the Playhouse round the corner or from the grandstand at Epsom Racecourse ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Epsom Central Hotel Epsom
Premier Inn Epsom Central Hotel Surrey

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