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Premier Inn Epsom Central Hotel
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Reviews (514)
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All reviewsbrewers fayrethe pubmeal dealclose to town centreepsom centralfamily roomno liftquiet at nightlarge roommin walkcomfy bedchessington world of adventuresone night stayfree parkingfirst floorpleasant stayplenty of hot water
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307 - 312 of 514 reviews
Reviewed 22 April 2014

A lovely hotel, friendly staff who went out of their way to make our stay pleasurable. The only caviat was that the free wifi was only for 30 mins & I had to pay for a day for 1 hour use. Recommended!

  • Stayed: April 2014, travelled with family
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Thank CJ_Sohal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this reviewResponded 25 April 2014

Thank you for taking the time to review your recent stay with us. We value our guests' feedback very much and we are glad to hear that you had a pleasant stay with us.

We are continously looking to improve our services to our customers so we will take into consideration your feedback regarding the Wifi.

We look forward to having you stay with us again in the near future.

Many thanks,
Marta T,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

Good location, close to chessington world of adventures. Staff were friendly, unfortunately the room was in need of some decent double glazing/sound proofing, a lot of road noise. If staying ask a room at the back of the hotel not on ground floor though..!

Room Tip: Back of hotel, not on ground floor.
  • Stayed: April 2014, travelled with family
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Thank Garry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this reviewResponded 19 April 2014

Thank you for reviewing your recent stay with us. I am glad to hear that the staff meet your requirements.

We do take all our guests' feedback seriously as we are always looking to improve our facilities so we will look into the suggestions that you make regarding the double glazing.

We do hope that you can come and stay with us again in the near future.

Many thanks,
Marta T,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

Fantastic people in this hotel, would highly recommend. Stayed here before and staff are always with the same attitude, they couldn't do enough for me. Warm smile every day makes a massive difference. Rooms are big and very very clean. Hotel has a restaurant Brewers Fayre next door.

  • Stayed: April 2014, travelled on business
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Thank bella n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this reviewResponded 19 April 2014

The team and I would like to thank you for taking the time to review your last stay with us. We are glad you found everything satisfactory and that you chose to stay with us again.

I will pass on all your great feedback to the entire team who will be glad to know that their hard work is appreciated and has earned us full stars in all categories from you.
We look forward to having you come stay with us again.

Many thanks,
Marta T,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

Standard hotel, but staff are very very friendly. breakfast was lovely with a very wide range of things available! Location is brilliant for anywhere in Epsom and easy to travel into London if needed.

  • Stayed: April 2014, travelled on business
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Thank emilysjunk13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this reviewResponded 19 April 2014

All of us here at Epsom Central would like to thank you for taking the time to leave feedback regarding your recent stay with us. It is always good to hear that as a team, we were able to make your stay that little bit better.

Your lovely feedback will be passed on to the breakfast team as well. We hope you can come stay with us again in the near future.

Many thanks,
Marta T,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

Friendly welcome, checked in online, keys ready when we arrived. Good sized room and comfortable bed. Bathroom had bath and powerful shower. Everything was very clean and, coming from me, that means something as I check everything!! Didn't use the restaurant but there are plenty of places to eat in Epsom. Free parking and an easy 10 minute walk to the train station for trains to London. Other hotels could learn from the standards of service, friendly staff and cleanliness. Will definitely use Premier Inn Epsom Central again.

  • Stayed: April 2014, travelled with family
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Thank JIP2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this reviewResponded 14 April 2014

Thank you for taking the time to review your recent stay with us. The team and I always aim to ensure we deliver the highest possible standards for our guests so we are pleased to hear you had a pleasant stay and found facilities to your satisfaction.

Your lovely comments will be passed on to the entire team who will be glad to hear that their hard work is appreciated.
We hope you can come and stay with us again in the near future.

Many thanks,
Marta T,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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