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Premier Inn Epsom Central Hotel
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Reviews (514)
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All reviewsbrewers fayrethe pubmeal dealclose to town centreepsom centralfamily roomno liftquiet at nightlarge roommin walkcomfy bedchessington world of adventuresone night stayfree parkingfirst floorpleasant stayplenty of hot water
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302 - 307 of 514 reviews
Reviewed 29 April 2014

A great hotel, within walking distance to Epsom. Excellent value for money. Great staff, and excellent service in the restaurant. A great nights sleep followed by a hearty breakfast...what more could one ask for!

  • Stayed: April 2014, travelled as a couple
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Thank Jan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this reviewResponded 7 May 2014

The team and I here at Epsom Central would like to thank you for taking the time to review your stay with us.
We take all our guests' feedback seriously and are pleased to know that you had a satisfactory stay with us.

I will be sure to pass on all your lovely comments to everyone in the hotel as well as the team.

We look forward to having you stay with us again in the near future.
Many thanks,
Marta T,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

I stayed here over Easter with my family while we visited other family. On arrival check-in was smooth, our rooms were ready, the receptionist was extremely friendly and helpful. Any questions we asked were answered there and then or the information was printed off and placed under the door of the room. Rooms were spotless, bed and pillows were very comfortable. Tea / coffee making facilities available in the room. Location excellent for our needs - 5 minute walk from Epsom Town Centre and a 3 minute walk from Epsom General.

Stayed: April 2014, travelled with family
Thank Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this reviewResponded 7 May 2014

Thank you for taking the time to review your recent stay with us here at Epsom Central. The team and I are very pleased to hear that you had a pleasant stay and enjoyed all aspects of your visit.
I will ensure that the entire team gets all the feedback you have left. They will be glad to know their hard work is appreciated.

We look forward to having you stay with us again in the future.
Many thanks,
Marta T,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

Stayed for three nights to attend a training course. Lighting in room was very dim for reading books. Walls are far too thin and you can hear everything from the adjoining rooms including snoring and sex noises. Probably the worst premier inn I've stayed in. Ok for a one night stayover only but poor value for money.

  • Stayed: April 2014, travelled on business
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Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Epsom Central Hotel, responded to this reviewResponded 25 April 2014

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments has been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

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Reviewed 24 April 2014 via mobile

Booked here for 1 night as we were visiting Chessington. I booked over the phone and the service was efficient.

When we arrived we had requested adjoining rooms if available but none were so the extremely helpful woman on the reception changed our rooms to accommodate our family best they could.
Premier Inn are always clean and comfortable and this was no exception.
We ordered a take away and the helpful lady on reception sent us down plates/forks/knives when it arrived- an appreciated touch. I enjoy Premier Inn and this was great. Thank you for an enjoyable stay.

Stayed: April 2014
Thank Kassileigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this reviewResponded 25 April 2014

Thank you for chosing to stay with Premier Inn again and for taking the time to review your stay with us here at Epsom Central.

I am glad to hear that you enjoyed your stay and that we were able to accomodate your needs accordingly.We value all our guests feedback and therefore I will pass on all your great comments to the entire team.

Thank you again for your custom and we look forward to welcoming you back in the future.

Many thanks,
Marta T,
Hotel Manager.

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Reviewed 22 April 2014

We stayed here as a cheap base to meet family in the area. Its in a great location 10 mins form the station. We got the train in to London for the day and close to the town centre 5 to 10 mins walk. The parking is free this helped to keep the cost down. We ate Dinner and breakfast at the Brewers next door and the food was good and so was the service. We could not fault this stay.

  • Stayed: April 2014, travelled with family
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Thank Natalie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this reviewResponded 25 April 2014

The team and I here at Epsom Central would like to thank you for taking the time to review your stay with us. We are glad to know that you had a pleasant stay with us and enjoyed every aspect of your visit.
Your lovely comments will be passed on to all the team in the Premier Inn as well as in the restaurant who will be glad to hear that their hard work is appreciated and recognised.

Thank you for chosing Premier Inn and we look forward to welcoming you back in the near future.

Many thanks,
Marta T,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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