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“Friendliest restaurant manager in epsom”
Review of Il Ponte - CLOSED

Il Ponte
Cuisines: Italian
Dining options: After-hours, Breakfast, Delivery, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
Reviewed 2 August 2014 via mobile

The owner / manager of this place has on a number of times pulled me in when I'm passing with a "I've got that lobster in that you like... Come and eat". Sounds a bit pushy, but it's nice when someone takes the trouble to remember your favourite dish.

Very family friendly. Tolerant of noise and mess caused by children & has crayons & colouring.

1  Thank geoffcollins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (108)
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29 - 33 of 108 reviews

Reviewed 20 June 2014

As soon as we walk in we are met by a friendly happy face, service was exceptional, food was beautiful!! staff couldn't have been more attentive and you get a lot of food for your money!
will definitely be back next week!

Not sure about that bad review above, never had anything to complain about was a really lovely evening!

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1  Thank Laul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014 via mobile

The service wos very poor and rude . Never come to check if we wanted anything else or if food wos ok . We will never go back again

    • Food
Thank SamenthaMeller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014 via mobile

A little disappointed, especially as it has such good reviews. Went here recently and pre booked well in advance as we were a large(ish) party. We booked it for very early in the evening so only a few other tables were occupied when we arrived. Despite this, they didn't have a table ready for us so had to push some together, which isn't an issue, but then proceeded to rush us into ordering food like they were keen to get rid of us. The food came quickly and was generously portioned but the service in general we felt left a lot to be desired. Not in the least bit attentive and very rushed, like they wanted us to eat and leave. Normally happy to pay service charge, but was peeved to see they'd automatically added their own tip, especially as the service was non existent. Would perhaps try il ponte again, but one elsewhere, though in fairness there are better italian restaurants to be found

Thank SunnyDay777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

Myself and my family had a great meal here great price very clean and the service is the best Mario is the manager he is really nice the service was excellent and staff cannot do enough for you I will be back so will all the family the food was really fresh and tasty

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1  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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