There is nothing that bad about the hotel. The bedroom was a decent size, with comfortable bed and nice bathroom, free wifi etc. lounge nice too with real fire. Right in the centre of Farnham, so this is where you want to be, this might well be the best choice for you. Clean room, ok decor
However the reason I am not that impressed was a few details that need some attention. Here goes -
- our room was really cold when we arrived and it took some time to heat up. We had to put up with cold air blasting out. To be fair, someone came quite quickly to attend to it, and by that time the air was beginning to warm up. It's just that it wasn't a warm welcome. Would it hurt to keep the heating on low when you have guests coming that afternoon? It is December!
- the corridor outside our room was also distinctly cold.
- only one towel for the two of us
- we had to wait in a queue for 12 minutes for breakfast, which is not great. Yes, it was probably a peak time, but they could have been a bit more customer friendly in how this was dealt with
- breakfast table to small. And too few staff attending. I had to put my dirty plate on the floor. You need to employ more staff.
- Official Description (provided by the hotel):
- Mercure Farnham Bush hotel is located in the centre of Farnham, a very short walking distance from the railway station. The Hotel is only 15 minutes drive to Farnborough Airport, around 30 minutes from Heathrow Airport and 35 minutes from Gatwick. Thackery's Restaurant serves modern European cuisine, and the Coachman's Bar is a cosy spot for a nightcap. The 6 fully equipped function rooms can host varying events from small meetings in a boardroom style right up to 140 people for conferences, parties and weddings. ... more less
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- Also Known As:
- Mercure Farnham Bush Hotel Farnham
- Accor Bush Farnham
- Mercure Farnham Bush Hotel Surrey