On the positive side, the breakfast buffet was good, and the bedding and the toilet were clean!
Mostly though, the whole hotel looks just a bit grubby. We tried to keep an open mind, but at this price point there are definitely better places to stay. It was passable. The building itself is quite attractive and our rooms were quiet, barring the 5-7am heating system noises from the hot water piping nearby.
We were placed in rooms close together, which was considerate. Visually the room is modern, but on closer inspection there is build up of what appears to be a long term lack of care for cleaning (bathroom grout had ground in dirt/mould, bath panel rusty, carpet mostly discoloured, and the head boards in both rooms have greasy marks). We mopped the floor in the bathroom on arrival and it was grey.
Bear in mind that these are "executive" rooms. The sofa bed was worse than Ikea's basic so don't rely on that. Our dog was allowed to stay in the room for a cleaning charge (oh the irony), but to be honest I felt quite bad she had to sleep on a floor that I wouldn't walk on with bare feet.
We did highlight problems on departure and the receptionist was very understanding and suggested they may have been able to improve the situation if they had been told earlier, so this is probably a good idea for others thinking of staying there.
- Official Description (provided by the hotel):
- Mercure Farnham Bush hotel is located in the centre of Farnham, a very short walking distance from the railway station. The Hotel is only 15 minutes drive to Farnborough Airport, around 30 minutes from Heathrow Airport and 35 minutes from Gatwick. Thackery's Restaurant serves modern European cuisine, and the Coachman's Bar is a cosy spot for a nightcap. The 6 fully equipped function rooms can host varying events from small meetings in a boardroom style right up to 140 people for conferences, parties and weddings. ... more less
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- Also Known As:
- Mercure Farnham Bush Hotel Farnham
- Accor Bush Farnham
- Mercure Farnham Bush Hotel Surrey