Having been to Prezzos many times, we will not be going again!! It had lost all it's atmosphere, the manager had changed (the new one was leaving in a couple of days after just a couple of months) and there was a cover chef working the day we went. The food was totally indifferent, the service very average and we had a voucher to use but forgot to give it over when asking for the bill but remembered whilst still at the table but were told it was too late to apply it to our bill as it had "already gone through". I cannot understand why they couldn't have done a refund then re-billed us with the voucher. Totally unhelpful on this issue so I gave it to a table of 7 to use. Will now be going back to Zizzi or chimichanga. Sarah
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