We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
£139
Priceline
£159
Fully refundable before Fri, 31 May
No prepayment needed
Go to your Happy Price
Hotels.com
£139
Get rewarded with One Key
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Mags613701

A Peaceful Stay

5.0 of 5 bubblesReviewed 12 Aug 2021via mobile
I stayed at WH for 3 nights from 1 August and was hugely impressed by the warmth of the welcome and the beautiful surroundings.

The old house has a rich history - maybe it would be nice to have some historical photos and information dotted around? The rooms are comfortable and in the process of being refurbished and there is a quiet lounge and lovely dining room.

The gardens are beautiful - there was even a heron at the pond! Be sure to find the hidden garden at the back and the little sunken garden across from the terrace. Richmond Park is a five minute walk away and public transport nearby.

The only criticism I can make is that a bit more hoovering is needed in the public areas.

Meals were delicious and the waiting staff and chef really paid close attention to my and my companions’ requests.

Best of all are the staff - so warm and attentive without being overbearing.

Thank you Warren House - I’ll be back!
Date of stay: July 2021
Trip type: Travelled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Booking.com
£116
No prepayment needed
  • Priceline
  • Agoda.com
    £110
  • Expedia.com
    £116
1.3 miles from Warren House Hotel
Free Wifi
Free parking
Booking.com
£160
  • Doubletree
    £160
  • Expedia.com
    £161
  • Hotels.com
    £160
1.6 miles from Warren House Hotel
Free Wifi
Restaurant
Booking.com
£89
No prepayment needed
  • Expedia.com
    £89
  • Hotels.com
    £89
  • Priceline
1.9 miles from Warren House Hotel
Free Wifi
Free parking
Newly renovated twin room with ensuite at The Foresters
Booking.com
£155
No prepayment needed
  • Expedia.com
    £155
  • Hotels.com
    £155
  • Tripadvisor
    £155
1.9 miles from Warren House Hotel
Free Wifi
Restaurant
Jammed with screwdrivers for security
Booking.com
£102
Fully refundable
  • Priceline
  • Vio.com
  • Agoda.com
    £102
2.8 miles from Warren House Hotel
Blood stains
Booking.com
£55
Fully refundable
  • Agoda.com
    £55
1.4 miles from Warren House Hotel
Front Image1
Booking.com
£65
Fully refundable
  • Priceline
  • ZenHotels.com
    £63
  • Skyscanner.com
    £70
1.3 miles from Warren House Hotel
Free Wifi
Priceline
Go to your Happy Price
  • Trip.com
  • Agoda.com
    £39
  • Algotels
    £50
1.5 miles from Warren House Hotel
Priceline
Go to your Happy Price
  • Agoda.com
    £50
  • Travelodge
    £52
  • Trip.com
1.6 miles from Warren House Hotel
Restaurant
Bar/Lounge
Priceline
Go to your Happy Price
  • Vio.com
  • Agoda.com
    £38
  • Algotels
    £66
3.0 miles from Warren House Hotel
Free parking
Restaurant
View more hotels in Kingston upon Thames
Reviews (1,394)
Filter reviews
1,395 results
Traveller rating
890
267
113
69
56
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
890
267
113
69
56
Show reviews that mention
All reviews richmond park afternoon tea feature room lovely grounds old house beautiful hotel sandwiches deluxe room lovely room one night stay a lovely stay member of staff cooked breakfast coffee machine hampton court palace yogurt annex
Selected filters
Filter
Updating list...
374 - 379 of 1,395 reviews
Reviewed 11 August 2021 via mobile

I recently visited Warren House for the first time since the pandemic and it was great to be back. The hotel has changed hands since my last visit and although much of the charm has been maintained, it’s clear that the new owners are working hard at those areas which need refurbishing. The location is superb. It is quiet and relaxing with beautiful grounds . The gazebos with heaters are a welcome addition and do not detract from the traditional feel. It’s difficult to believe you are anywhere near London.
Some of the rooms are looking a little tired but we were told that they are all in the process of being redecorated.
The food was excellent and the breakfasts cooked individually. We ate in the bar area but there is the option to eat in the restaurant.
Perhaps the highest praise should be reserved for the staff who were unfailingly polite, cheerful and helpful. Nothing was too much trouble. They smiled and greeted you each time you passed and were willing to help at all times.
I look forward to my next stay and to seeing how the improvements continue.

Date of stay: August 2021
Trip type: Travelled with family
Thank 283ellie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 August 2021

My sisters and I have stayed at WH frequently for years now and were interested to see how the new owners would be managing mid-Pandemic! Of course, the beautiful house and gardens and great location, just a step away from Richmond Park, are fabulous, but it was the staff who really made our visit special. It is clear that the owners are trying exceptionally hard to navigate these tricky times and to strike the right balance of updating the property whilst maintaining its special character.

Staff could not have been more helpful, insisting that nothing was too much trouble. From cleaners to gardeners, maintenance people to waiting staff and receptionists, everyone was friendly and attentive and in fact it was some of the most junior staff who recognized that eye contact and a brief smile whenever a guest walks by makes such a difference.

Of course, in these difficult times, with new management and staff and in an old building, there will always be minor issues arising, but we found that a polite request and a little patience was met with great willingness and a good response.

The food was delicious and the chef paid close attention to our particular requests. We look forward to seeing the garden develop and the pool
come into service and can’t wait for our next visit.

Take good care of your staff, Warren House - they are gems!

Date of stay: August 2021
Trip type: Travelled with family
Thank 589chrisy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 August 2021

Very nice historic building with lovely scenic gardens. Nice food in the Restaurant. Nice quiet room. Good service. The hotel is in a very good location close to Richmond Park. We enjoyed our stay and wished we could have stayed longer.

Room tip: Ask for a Garden view. Our room overlooked some roof tops.
Date of stay: July 2021
    • Value
    • Location
    • Service
Thank Pete C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 July 2021 via mobile

Having moved back recently to the area, our local friends recommended for us to visit Warren House, having been locked up for over a year, we thought it would be nice for us to experience a bit of history with a quick bite or drink. Unfortunately we chose a day where the weather wasn’t the greatest, however still wanted to get a good feel of the place for any future gatherings or celebrations, especially since it’s so close! The drive in was breathtaking, such a building! Couldn’t believe we missed this when we lived around the same area 10 years ago!
When we walked in, it was quite an odd scenario. No one or no receptionist to welcome us in, instead there was a group of people unpacking right at the entrance of the reception, it’s a small entrance and the entire floor and area was taken over! After standing around a minute or so awkwardly not knowing where to go or what to do, we tried to shimmy our way over all the things, upon doing so one of the ladies got extremely passive aggressive. Not really sure why, if she thought we were trying to steal her things, or step on them? Regardless, she was very possessive over her (cheap looking) items! Not too sure if it was staff unpacking or a guest, but definitely not a great first impression. We managed to clamber over the marketplace and found our way to the bar. With views onto the garden it definitely would have been a spectacular place to have a bite to eat if the weather wasn’t so atrocious. Took a little while for a member of staff to come to the bar but service was great and friendly, we didn’t order any food this time but the menu looked good. I would suggest draught beer and more bottle beer selections? Why not use a local brewery? Great ambiance! Wanted to use the gents, however after being directed that I would need to go through dragon lady again and her marketplace tat, decided to use the ladies (sorry!) which was a little cupboard under the stairs, quite quirky. There was a beautiful piano, would have been great to have a live pianist, I hope you offer live music in the future? By the time we left the market place had disappeared and we finally saw a friendly smile from a receptionist that thanked us for our visit (how nice!) We hope to be back again soon with some friends to try the food!

Date of stay: July 2021
Trip type: Travelled as a couple
Thank T7575QQliamb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 July 2021 via mobile

SO disappointing! It was our mini honeymoon- short because we only had 3 days as I work in the care profession and so we chose Warren House as it had such good reviews and was not too far to travel ! What a mess and a muddle when we got there - no one at reception and when someone arrived - found by a scruffy looking workman - we were told they were full and very busy with a wedding . We were promised an upgrade which when we got to our room wasn’t what we had been led to believe- they had ‘dressed’ the room with a couple of towel swans and a few flowers something they said they normally charged for but for us was complimentary.
Part of our deal was a bottle of Prosecco which we asked to have in our room straight away . We waited and waited and in the meantime went on the website to check our room which came up as a standard room on their website picture. My new husband went down to explain that we didn’t think we had the promised upgrade to be told very abruptly we absolutely had got one of the best rooms , they were very busy and no other room would be available til the next day . Still no Prosecco. We gave up waiting and after about an hour and a half went down to the bar to get a drink when we passed someone with our fizz. We were enjoying our Prosecco outside and were 20 mins late to our table - booked for 7.30- so they came and got us at 7.50 and said we really needed to go and sit and order as the chef finished at 8.30 ! . They insisted we chose all 3 courses then and there . My new husband is a chef and has never worked anywhere where the chef finishes that early !! Nor anywhere where we had to give all 3 courses in one go !
The restaurant was SO bare - no flowers on the tables as is pictured on the website and throughout our stay we never had a properly laid up table with the correct cutlery- I think twice we ate our puddings with forks - they never brought any dessert spoons , & knives & forks were also missing at other meals .
The food was excellent! But on the deal we had booked with - the set menu was limited and got a bit repetitive- we were never given the option to upgrade to the bigger menu.

The fridge in our room and the fan on the ceiling were both broken - something we mentioned as we thought they would like to know as we left for a trip out -to reception- the response was shocking ‘ well how would I know I haven’t stayed in there ‘ !

Our new room was an improvement- lighter, brighter and with a fan & fridge that worked- however we were missing the promised bathrobes and we didn’t have a plug for the bath .
We asked if we could have breakfast in our room- as they advertise 24 hour room service - this had to be checked to see whether the chef would be prepared to do it . After the waiter went and discussed it and the chef agreed we did get our breakfast but we got coffee instead of the tea we ordered, no milk and no butter for our toast !

After having to cancel our wedding twice and also after working through the entire pandemic in a really stressful environment of a care home , losing both friends and residents , we were desperate for this to be a really magical few days where we could just breathe , be pampered , and celebrate finally being married. At nearly £900 for three nights with the included extra wine & drinks we had during our stay we feel utterly cheated and let down by what we were led to believe would be a really extra special stay .

Date of stay: June 2021
Trip type: Travelled as a couple
3  Thank bolneybetty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews