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Traveller rating
1,133
452
87
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18
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All reviews hampton court palace catherine parr the river jane seymour kingston bridge the pub secure parking bushy park excellent location coffee machine lovely hotel busy road hampton court flower show lovely room car park kew gardens excellent stay
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Reviewed 11 September 2017 via mobile

My husband and I stayed at the hotel for my birthday weekend in August . Really enjoyed our stay . Lovely warm welcome at reception from all staff that we met. Beautiful Room, stayed in one of the four suites, our one being the Cathrine Parr suite. We just loved it, its ideal for couples very romantic spotless clean . Can't wait to go back again . Easy access to the town walking distance to all pubs and restaurants

Date of stay: August 2017
Trip type: Travelled as a couple
Thank Caroline W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
White H, General Manager at The White Hart Hotel, responded to this reviewResponded 23 September 2017

Hi Jumanjihook1964

Thank you for your feedback and top scores our four superior rooms are very popular for couples or wedding bookings wanting a romantic setting. We look forward to your next visit.

Thanks

Tony
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

Stayed one night in a family room. Room was at the rear and no traffic noise. Evening meal was good, but service could have been better as it wasn't busy. Breakfast was nice and gluten free bread was provided, even though we only requested it at check-in the previous evening.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 815lorraineh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
White H, Guest Relations Manager at The White Hart Hotel, responded to this reviewResponded 11 September 2017

Dear 5lorraineh,
I am pleased we were able to accommodate your request for gluten free bread even with such short notice. Sorry to read that the service could have been better, but I do hope we can welcome you again as we are constantly striving to improve our service so I only hope you will see this on a return visit. Thank you for your review.

Kind regards,
Carianne

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Reviewed 7 September 2017

We had stayed in another hotel during a previous stay in Teddington but i didn't think much of it so decided to look for another near by hotel and based on the excellent reviews in TA decided to stay two nights here. The hotel exceeded all our expectations in that while it had lots of old world charm, the rooms were very modern with every convenience I could have wished for with excellent bathroom and super comfortable king bed. The breakfast was very good and the service provided by the staff quite excellent. Although on a round about the room was very quiet and there was no sound from the traffic in our 1st floor room.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank louiscfl27
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
White H, Guest Relations Manager at The White Hart Hotel, responded to this reviewResponded 11 September 2017

Dear ouiscfl27,
Thank you for your review following on from your recent stay with us. It is excellent to see that you were not disappointed with your decision and found that our hotel exceeded your expectations. I will share with feedback with the chef and the rest of the team. We hope to welcome you again.

Kind regards,
Carianne

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Reviewed 7 September 2017

after checking the reviews we booked this hotel and have to say they are justified as the service rooms and food were all excellent. The place to stay in Kingston as a walk across the bridge and you are in the town centre.

Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank X2739SIgaryl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
White H, Guest Relations Manager at The White Hart Hotel, responded to this reviewResponded 11 September 2017

Dear X2739SIgaryl,
Its excellent to see you can now add your own review after having stayed here based on our reviews. I am delighted to see you also found every aspect of your stay to be excellent.

Kind regards,
Carianne

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Reviewed 7 September 2017

Hotel in excellent position for Hampton Court Palace (went to Concours Of Elegance) spent some time walking along the Thames. We found the Hotel very comfortable and the staff very friendly.
This makes a change because it is a very big city.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nigelc284
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
White H, Guest Relations Manager at The White Hart Hotel, responded to this reviewResponded 11 September 2017

Dear nigelc284,
The white hart can be described as a haven away from the city! I am glad to see this was certainly the case for your stay. Thank you for your review and I hope we can welcome you again.

Kind regards,
Carianne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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