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“Won't be going back”
Review of Zen Garden

Zen Garden
Ranked #9 of 65 Restaurants in Leatherhead
Certificate of Excellence
Price range: US$13 - US$40
Cuisines: Chinese, Japanese, Thai
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Buffet, Delivery, Reservations
Description: Elegant Chinese Restaurant in Leatherhead with beautiful interior decor and extensive exclusive menu containing unique and creative dishes of Chinese food. Even food that is not on our menu, but that you've had elsewhere, we can try to accomodate and attempt to cook if you let us know. 10% off any orders cash paid on collection.Friendly staff and wide delivery radius acceptance. The restaurant has a potential capacity of a 100 person seating spanning over 28 tables. Under recent new strict management - food and service has undergone a complete overhaul and vast improvements have been made.
Reviewed 18 April 2014

Food nothing special (rice rather greasy), no atmosphere, service alright, except it would help if the staff smiled.

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1  Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan W, Manager at Zen Garden, responded to this reviewResponded 9 June 2014

Cheers for the review.
I'm sorry that your experience wasn't up to scratch back in September 2013.
I'd like to believe that since then, the service and quality has improved by a long shot.
We are always thinking of ways to improved.
Perhaps, you can give us another visit to see how things are. I'm confident you will not be disappointed.

Ivan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (235)
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154 - 158 of 235 reviews

Reviewed 15 April 2014

Really love the old building, the staff are polite and friendly and the food is absolutely wonderful. I recommend this restaurant very highly.

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Thank JHR1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

Servise good food quality good amaizing deciration staff dealing good reseaonable prices cleaning, organising and manageme excellent

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Thank Nabeelaali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

poor quality pretentious no atmosphere overpriced not authentic at all cant recomend too much that you avoid at all cists

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1  Thank shambles001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan W, Manager at Zen Garden, responded to this reviewResponded 9 June 2014

Thank you for your review.
Although your review was rather vague and brief, it would be appreciated if any details could be elaborated. We would much like to hear from you about the specifics. From the majority of the reviews, the quality and service has been more than satisfactory. Although it's not always possible to please all, we still want to do our utmost to accommodate all.

Thanks
Ray

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

Service good but perhaps a bit more structure would help - we were asked the same questions by various staff.
We went on a Sunday where it's a buffet style but with dishes freshly cooked to order. Majority of dishes really tasty with decent servings. Disappointed by all chicken dishes, the meat was not flavoursome and tasted more like frozen fillets than fresh meat. Would this out us off going again? No, but we would select any chicken dishes.

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1  Thank KarenMChelmsford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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