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“Good food, poor service!”
Review of Prezzo - Reigate

Prezzo - Reigate
Ranked #49 of 80 Restaurants in Reigate
Price range: US$27 - US$38
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Reservations
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Good food, poor service!”
Reviewed 5 July 2014 via mobile

Visited this restaurant last night, food and decor were lovely however service was extremely poor. Messed up on our drinks order, and were left waiting for our order to be taken and plates to be cleared for a very long time as there were no check-backs, eventually called waitress over ourselves. Failed to remove earlier mistake from bill as well. Service let this place down massively.

Helpful?
Thank lynned91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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181 reviews from our community

Visitor rating
    45
    45
    42
    29
    20
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Delicious Food - Average service”
Reviewed 2 July 2014

I ate here with my family a few weeks ago, and had high expectations. The food was very delicious, but similar to other places, so it didn't stand out from the rest.

The service was very slow - the restaurant seemed quiet, however we waited 35 minutes for our starters, and only got them after we had asked for them after half an hour of seeing others get their food before us, having ordered after us!

The food was good, but the service really let it down.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Abigail G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reigate, United Kingdom
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“"A very nice early evening meal"”
Reviewed 16 June 2014

I took my Mother & Father here for dinner on Saturday early evening. We had a lovely meal, my mum & i had the two classic pasta dish which we both enjoyed and my father had a Tre Gusti Pizza which he also really enjoyed. The staff were very attentive and asked a couple of times if we were ok. I eat in lots of different restaurants and most of them being in Reigate and i have never had a bad dining experience at Prezzo.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Nicola J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorking, United Kingdom
1 review
“Average Food/Poor Service”
Reviewed 13 June 2014

Food OK but nothing special for prices charged. Portion sizes on some dishes small and not heated through sufficiently. Worst aspect was the service. We were ignored for much of the time, no checkback was done and eventually had to go and fetch a waitress over to take our dessert order.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank KarenST2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorset, United Kingdom
Level Contributor
219 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
“Above average high street eaterie”
Reviewed 1 June 2014

The site of this restaurant has seen many different owners over the past 10 years but all with an Italian theme. Decor and staff have changed regularly but even so my family still enjoys eating here. Waitresses are usually friendly and competent, menu is varied and portion size generous. House wine is also perfectly acceptable. Overall, a fun experience, especially if there is a group of you.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Gill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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