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“Good points,bad points.” 3 of 5 bubbles
Review of Thatched House Hotel

Thatched House Hotel
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Thatched House Hotel
Ranked #2 of 2 Hotels in Sutton
barry, wales
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Good points,bad points.”
3 of 5 bubbles Reviewed 26 August 2013

Chose this hotel because of trip advisor reviews,however could not agree entirely with recent reviews. Check in was quick and efficient, however on the way to the room, in the corridor was the most awful smell of open drains, luckily the smell didn't reach our room, which was quite adequate, small but clean and tidy. On the smell, we heard other guests mentioning it. The other negative point was the bar or lack of. On asking about opening times we were told the bar would not be opening over the weekend while we were there as there was no call for it. However the breakfast was very good.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank WalesGeordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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79 reviews from our community

Traveller rating
    28
    24
    21
    4
    2
See reviews for
15
19
9
23
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Manchester, England, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 4 August 2013 via mobile

We came across this place on laterooms,glad we did! Was visiting a friend about a mile away for the weekend and the previous night we stayed at a local Travelodge,the least said about that place the better,anyway, after a night in the thatched hotel made it worth while, great room, great breakfast,great location(for us),the guy even rang us up to say if we can't make it before check in time he would leave a key for us to get into our room which was great because we were planning on staying out till about midnight. The hotel is a lovely place and the exterior is definitely what u wouldn't expect in the area but certainly for the better,definitely would stay again,only downside was the bathroom was cramped but everything else outweighed this so it's not a problem!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bobby R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 August 2013 via mobile

Nice hotel. Very helpful staff, booked at the last minute and receive a phone call from staff to tell us where they would leave the key for us as we couldn't make it before the check in time. great night sleep, even tho it is on a main road, the double windows make such a difference. The breakfast was nice, lots to chose from. Room was small but very homely. Would definitely stay again.

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sarahlhynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 July 2013 via mobile

I had the pleasure of staying here, great people made to feel very welcome, nice early check in as organised by my company, very quite location for sleeping during the day for a night shift.
Would highly recommend.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HoveTractorboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sedgefield
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 11 June 2013

I stayed here on Business in June 2013, I was greated by the owner Paresh, happy smiling chap who loves his job and could not do enough for me. I was shown my room which was well equipped and spotless and the bed was so comfortable. I was offered advice on where to go to eat/drink which was a short walk and is near to many pubs, and places to eat and also shops. The tube is a 5 minute walk which was great to get into London. The breakfast was of high quality and cooked to order or continental breakfast is help yourself. All in all I would have no hesitaton in reccomending this hotel as a place to stay if your heading into London.

Room Tip: Paresh will do all he can to help.
See more room tips
  • Stayed June 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dodgeriddock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 17 April 2013 via mobile

Sorry to say average in every way except the staff who were very friendly and polite.
Need a car to get to the local restaurants etc.
Furnishing is looking very tired, not recommended for families, on a par with a Travelinn.
Ok if you're just looking for somewhere to crash for the night.

Stayed April 2013, travelled on business
Helpful?
1 Thank Cptman C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 24 January 2013

I spent one night in this hotel while visiting family. Clean and tidy with pleasant staff. helpful in terms of directions etc.The room was by no means fancy but was comfortable.I would stay again. Perhps a wee bit overpriced but I guess its still London prices.

Room Tip: I had number 7. Quiet and at the rear of the hotel overlooking garden . Good for one person
See more room tips
  • Stayed January 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mac47981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Thatched House Hotel

Property: Thatched House Hotel
Address: 135 Cheam Road, Sutton SM1 2BN, England
Region: United Kingdom > England > Greater London > Sutton
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #2 of 2 Hotels in Sutton
Price Range (Based on Average Rates): £
Hotel Class:2 star — Thatched House Hotel 2*
Number of rooms: 24
Reservation Options:
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Also Known As:
Thatched House Hotel Sutton, Surrey

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