Where to start. from arriving at the reception desk to paying our bill, a significantly high standard of customer service was received. Before dining, we had a drink in the bar area. spacious yet still warm and welcoming with friendly staff. The restaurant itself is totally first class. immaculate white table cloths and a really well presented table. relaxing music was played at low volume in the background. Our waiter 'Chris' was extremely helpful and always there when we needed something. He was able to join with the occasional conversation as he served us while still remaining extremely professional. He was able to recommend a delicious wine based on the food that we had ordered. The food itself was excellent in my book. It was well presented and absolutely delicious. also, the portion sizes were perfect for us. A satisfying quantity of food that didn't leave you feeling like you had overindulged. The Sea Hotel provides a warm and friendly atmosphere, while still providing that excellent standard of customer service. I must also mention that all of the staff were wearing tidy, well laundered uniforms. most professional. Everyone did all they could to make our visit enjoyable. We will certainly be returning in the future. Also, extremely good value for money. we all had a four course meal and we shared a bottle of wine. It came to less than £25 a head. I expected it to be rather pricey but was pleasantly surprised. Sea Hotel, Don't change a thing!
- Official Description (provided by the hotel):
- Flat screen television. Freeview and terrestrial channels. Free High Speed Wi-Fi Internet connection. Direct dial telephone. Hairdryer. Trouser press. Tea & coffee making facilities. All come as standard in Best Western - The Sea Hotel bedrooms. Our hotel annex provides five extra bedrooms for disabled customers. Secured private car park. Friendly Pub. Private restaurant. Bar. Conference & Event rooms. We have everything you need for a relaxing enjoyable stay at the Sea Hotel in South Shields. ... more less
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- Also Known As:
- Best Western South Shields
- South Shields Best Western
- Best Western Newcastle Upon Tyne