For a budget chain Premier Inn's rooms are far superior to those of its nearest rival Travelodge. Typically a Premier room may cost around £10 more but it is money very well spent.
We arrived at around 4.30pm and there was nobody at the desk so we pressed the bell. Within 20 seconds a young man had appeared who apologised for not being there and proceeded to book us in. He explained all about the breakfast etc, the Toby Carvery next door and the 'Good Night's Sleep' promise. If you don't have a good night, i.e. noisy neighbours, traffic etc they will do their best to resolve it but failing that the room is free.
The room was bright, spacious and airy. It smelled fresh and was very clean. There were ample towels and toiletries, as well as coffee and tea supplies. The bed was very large and extremely comfortable. Spare pillows, blankets etc, all there if we needed them, we didn't have to go asking.
The bathroom was spotless and designed in such a way that the main entrance door to it also doubled as a door inside the bathroom to section off the wc, thus one of us could use the loo whilst the other used the basin/shower in complete privacy. Clever little idea!
There were proper sized mugs for the tea and coffee, real glasses for water (not crappy little plastic cups), a hairdryer, bottle opener, side-lit vanity mirror and even the bedside lamps were designed with little flexible reading lamps below them.
Premier Inn seem to have surveyed customers to find out what they want, and then actually delivered it.
On the downside? No bath in our room, just a shower, but to be honest I'm having to struggle to pick fault if that's the best that I can come up with.
We didn't have the breakfast in the morning (at £8 a head I thought it was a bit steep) but after sampling the rubbish at the Toby Carvery next door I wished we had forked out for it. The Toby advertised cereal, fruit, yoghurt etc but there was none of it out for the choosing, and I ended up eating overcooked sausage, undercooked bacon, tepid tomatoes and gristly black pudding. Next time I will have the Premier breakfast.
We can highly recommend this hotel, I've paid a lot more for a lot less. Just avoid the Toby next door, the food is dire.
- Official Description (provided by the hotel):
- Positioned between Newcastle, Sunderland and Durham City. For shopping, the MetroCentre is only a short drive. Other attractions include Durham County Cricket ground, the Angel of the North and Beamish Open Air museum. Our Washington Premier Inn has everything you'd expect, incredibly comfy beds in every room, power showers, Freeview TV and an onsite restaurant. ... more less
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- Also Known As:
- Premier Inn Newcastle (Washington) Hotel Washington
- Washington Premier Inn
- Holiday Inn Washington
- Premier Inn Newcastle (Washington) Hotel Tyne And Wear