Only a last-minute booking for a single night - if I'd paid the full rate, I'd have been asking for money back.
All staff, from reception to housekeeping to bar to restaurant were extremely friendly & helpful and couldn't do enough to please.
The hotel itself however - dated & tatty.
The first room we were given had a toilet that didn't flush. We were told that the hotel weren't expecting a new part until next week & that they didn't have another room to offer.
A drink voucher each was all they could offer.
After about 15 minutes, another room was found and we were moved.
The second room had mould on the bath seal, dirty sink plughole & paint coming off the bathroom door. (photos added)
Not what I would expect from a 3* hotel.
The bar was an extension of the reception area - not great & not particularly well-stocked.
The restaurant offered a carvery on the night we were there - ham & turkey only with no beef, lamb or pork on offer. Vegetables were a limited choice & all had suffered from over-exposure on a hot plate.
Breakfast was buffet-style & O.K. but suffered from a coach party "hoovering up" stuff to make their lunchtime sandwiches.
I'd look elsewhere next time.
- Official Description (provided by the hotel):
- Holiday Inn Washington is an ideally located hotel, just off the A1M junction 64. Centrally located between, Historic Durham, Sunderland and Newcastle City The hotel offers a 'Go Green' Environmental Room in association with Tree Appealplanting trees on site and across the UK. This is a well established, comfortable hotel, with free car parking, noted for its friendly staff. The Hotel has a Traders Restaurant a newly refurbished lounge and bar area.Kids Stay & Eat Free*. The hotel has 136 fully air conditioned bedrooms, including family and accessible rooms. Only a short drive from Europes largest Shopping Centre - the Metrocentre, Newcastle City Centre, the award winning Beamish Open Air Museum, Sunderland Glass Centre and Durham County Cricket Ground. The North East coastline and Angel of the North are also within close driving distance.*Terms & Conditions apply. ... more less
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- Also Known As:
- Holiday Inn Washington Hotel Washington
- Washington Holiday Inn
- Holiday Inn Washington Tyne And Wear