This is a very well priced hotel, the deal we got included breakfast which had a great selection with friendly serving staff. Bed was average comfy and towels were ok. The shower was average. I was very pleased they have a cash machine in the foyer.
The only complaint I would have is that on check in the staff member allowed us to stand without any acknowledgment for approximately 5-10 minutes whilst taking a phone call, it was a business call but maybe customer service training could be given as to how to handle this scenario as she did not once indicate she had seen us standing there and nor did she ask the person to hold or if they could call back.
- Official Description (provided by the hotel):
- Holiday Inn Washington is an ideally located hotel, just off the A1M junction 64. Centrally located between, Historic Durham, Sunderland and Newcastle City The hotel offers a 'Go Green' Environmental Room in association with Tree Appealplanting trees on site and across the UK. This is a well established, comfortable hotel, with free car parking, noted for its friendly staff. The Hotel has a Traders Restaurant a newly refurbished lounge and bar area.Kids Stay & Eat Free*. The hotel has 136 fully air conditioned bedrooms, including family and accessible rooms. Only a short drive from Europes largest Shopping Centre - the Metrocentre, Newcastle City Centre, the award winning Beamish Open Air Museum, Sunderland Glass Centre and Durham County Cricket Ground. The North East coastline and Angel of the North are also within close driving distance.*Terms & Conditions apply. ... more less
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- Also Known As:
- Holiday Inn Washington Hotel Washington
- Washington Holiday Inn
- Holiday Inn Washington Tyne And Wear