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“Creaky Hotel”
Review of Innkeeper's Lodge

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Innkeeper's Lodge
Ranked #1 of 2 Dunchurch B&B and Inns
Reviewed 5 January 2014

The room (Number 9) was cosy and compact with everything we needed. Comfortable bed and very good shower although there was no bath. The building is very old and as a consequence the floors are undulating and creaky but this adds to the character.
We were a family in the area on business and each room was on a different rate because we booked on different days. It is cheaper to book via an agency rather than directly with the hotel and our double occupancy was substantially cheaper than the two other single occupancy rooms.

Continental breakfast was included but it was not very exciting and the fruit on offer was so battered as to be nearly inedible. My brother asked for butter instead of 'spread' and the answer was just 'no'. No explanation and no apology. Our second morning was similar. The staff were expecting a really busy day and they told us how much they had to do and how fully booked they were for meals as if it was a burden and guests are a bit of a nuisance. No cheese spread available for breakfast that morning and again no offer or explanation but the butter had appeared.
This is a very comfortable, very popular large pub with good pub accommodation and food. It was warm in the evening and the serving of the good evening food was brisk and efficient. The staff were often pleasant but rule driven and unwilling to bend to offer added extras to guests. Had the breakfast range been wider and the breakfast staff been more helpful (they were chatty but not helpful) I would have given a rating of 5.

Room Tip: Just ask as some rooms are bigger than others. You can't really choose a room if booking on line...
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  • Stayed: January 2014, travelled with family
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Thank adventfairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this reviewResponded 8 January 2014

Thank you for your review, we do appreciate that you have taken the time to share your comments following your recent visit to The Dun Cow, Innkeeper's Lodge Rugby .

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84 - 90 of 153 reviews

Reviewed 27 November 2013

I rarely leave reviews, but our stay at the Dun Cow is a worthy exception. We were visiting on business and need somewhere to stay the night. The rate was very reasonable.
The staff were all very friendly and helpful. The bar and restaurant were very busy which was nice to see.
The food is exceptionally good with a wide range to choose from. It is worth a visit just to go and eat. The atmosphere is warm and enjoyable.
The room was a very reasonable size, warm and comfortable. The bathroom/shower was a good size.
Everything is clean and proper.
This is not a Hilton or Premier Inn where everything fits to a corporate style. It has on old worldly feel about it, and curiously the variety of styles of chairs and tables in the restaurant was effectively nice.
I would definitely choose to stay here again next time I am visiting Rugby.
I particularly remarked that there appeared to be about 8 staff on duty in the restaurant and bar. Actually there were only 4 in total - they just made it seem as if there were 8! A remarkable feat!
Well done to all the staff. I hope to visit again.

Room Tip: Room 5 was great!
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  • Stayed: November 2013, travelled on business
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Thank scotpet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this reviewResponded 28 November 2013

Thank you for taking the time to review your visit to The Dun Cow, Innkeeper's Lodge, Rugby and we were delighted to read that you enjoyed your time with us. On behalf of all the team we look forward to welcoming you back in the near future and we have replied to you personally asking for a little more information.
.

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Reviewed 13 November 2013

In addition to my last review concerning the dun cow at dun church, may I add that to get good food served on a regular basis, you need a good chef, the chef cuisine at the dun cow has to be sampled to be believed, please if passing stop a while, have a meal and see how true to detail my review has been, they have special offers on over Christmas and new year, all good value for money

  • Stayed: November 2013, travelled with friends
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Thank Tailender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this reviewResponded 16 November 2013

Thank you for your review, we do appreciate that you have taken the time to share your comments following your recent visit to The Dun Cow, Innkeeper's Lodge Rugby .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

Stayed at this place recently would never stay again, bedrooms stink of damp, dirty, mould growing on bathroom ceilings, carpets are filthy and customer service is poor, I left a charger in the socket on leaving and when i got back home i called to ask if they could forward it on to myself as i live 150 miles away, and i would reimburse delivery cost. the response i got from a guy called alex i think is name was we haven't got time and put the phone down on me.

  • Stayed: October 2013, travelled on business
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1  Thank i8lfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this reviewResponded 4 November 2013

We’re sorry to hear that you didn't enjoy your visit to Innkeeper's Lodge Rugby, Dunchurch. Thank you for raising this with us, we really value all guest feedback, and we are working closely with the staff to ensure that this doesn't happen again. It is our aim to give every guest the very best service we can, and we have replied to you personally.

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Reviewed 15 October 2013

This was a last minute booking to meet a friend and it looked good on paper.
Hotel and its car park are easy to find right in the middle of the village and booking in for bed and breakfast was easy and quick. The accommodation block was separate from the inn but easily accessible. I was told that the heating had failed but that the engineers were on call - was I ok with this? I thought it was going to be ok.
The room itself was nicely furnished with the usual hospitality tray plus an electric heater should it get cold. What I didn't anticipate was that the temperature would drop markedly so that heating was needed - and the electric heater didn't work - it got quite cold.
I decided to go to the bar and ask if anything could be done about the heating and have some soup to warm me up. Unfortunately nothing could be done about the heating but they offered a complementary Full English breakfast as compensation - plus a hot water bottle!!
Although the en-suite bathroom was reasonable in size the facilities were all cramped too close together - loo, loo roll holder and wash basin on same small wall.
I have known better breakfasts - there was not enough variety on the continental buffet and the cooked breakfast was not inspiring.
However, the staff were very pleasant and tried to be as helpful as they could and extremely apologetic. Evidently the heating had been causing problems for some time but it was seemingly a low priority with the chain.

Room Tip: All rooms have access straight on to the courtyard and are on two floors.
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  • Stayed: October 2013, travelled solo
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Thank johntheorganist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this reviewResponded 16 October 2013

We are sorry that you had a disappointing visit to our Innkeepers Lodge, and we do appreciate you taking the time to give us your feedback.

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Reviewed 23 August 2013

Stayed for one night in room 6. This is facing the road so it was noisy during the night as it was a hot night and we needed the window open to let in some air. Otherwise the stay was very pleasant. The room was spacious and well appointed. The bathroom was large and clean. The staff were all pleasant and very helpful. Would recommend a stay here but ask for a room that is not at the front of the hotel.

Room Tip: Anywhere but the front of the hotel
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  • Stayed: August 2013, travelled with family
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1  Thank Penbay2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this reviewResponded 25 August 2013

Thank you very much for your recent review on Trip Advisor. We were very pleased to read that you had a positive time here with us at The Dun Cow, Innkeeper's Lodge Rugby, Dunchurch . Our teams love to hear when they have done a good job.
Innkeeper's Lodge Rugby

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Reviewed 11 August 2013

We spent a few hours here over Sunday lunch with some very good friends. Extensive menu and good roast dinner. Our bedroom was large, comfortable and clean, although rather lacking in character, as the walls are just plain with no pictures. Breakfast was good and the staff were all very friendly. Definitely one to be repeated.

Room Tip: Ask for a courtyard room as the one we had on the road side had a lot of traffic noise early on Mond...
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  • Stayed: August 2013, travelled as a couple
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Thank Fleur60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this reviewResponded 15 August 2013

Thank you so much for taking the time to give us your feedback. We are very pleased to hear that you enjoyed your recent visit to Innkeeper’s Lodge.
Best regards
Innkeeper’s Lodge Rugby

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Additional Information about Innkeeper's Lodge

Address: The Green | The Dun Cow, The Green, Dunchurch, Rugby CV22 6NJ, England
Region: United Kingdom > England > Warwickshire > Rugby > Dunchurch
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Dunchurch
Price Range: £64 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Innkeeper's Lodge 3*
Number of rooms: 16
Official Description (provided by the hotel):
If you're looking for some country village charm, this attractive lodge has it by the bucket-load. Offering some of the most welcoming accommodation in Warwickshire, it's a beautiful place to sit back and relax. It's also an ideal base for visiting Coventry and Leamington Spa.The lodge has 16 comfy en-suite rooms and a cosy pub with a crackling log-fire. So you're in just the right spot to tuck into heart-warming, seasonal food and well-kept cask ales.With its village green, stocks and historic features, Dunchurch has a fascinating heritage - mainly due it being an important staging post for hundreds of years. Notable visitors include Guy Fawkes, Princess Victoria, the poet Longfellow, the highwayman Dick Turpin and Winston Churchill.Now a designated conservation area, it's close to several popular attractions. Lose yourself in Coombe Country Park, take a tour of the famous Rugby school - birthplace of the eponymous game - or explore the 10 managed acres of Ryton Organic Gardens. ... more   less 
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Also Known As:
Innkeeper's Lodge Dunchurch, Warwickshire

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