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“Lovley food and staff”
4 of 5 bubbles Review of Innkeeper's Lodge

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Innkeeper's Lodge
Ranked #1 of 2 Dunchurch B&B and Inns
Stroud, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
“Lovley food and staff”
Reviewed 18 February 2014

We stayed hear on Sat 15th feb 2014. Check in was fast and effective. We where shown to our room wich was huge so we where very impressed and it ment our 1yr old could have a good crawl around.
We ate hear as you can imagen it was v busy but good service and v tasty food. Great value for money.
My hubby said the mens Loos where flooded so maybe this could have been sorted. I also had to pour water over the cigarette tray as it was on fire as it was to full! This may have just been over looked again.
Bed wasn't amazing comfy but ok. The windows at the front arnt amazing at sound proof and the traffic noise is a little annoying.
There was a long mirror on the wall that had come out on one side so was hanging on an angle but again that's just general little thing.
The bathroom was cold as there is no rad in there?! Shower hot tho so that makes up for it!
I was very angry and so was my husband that we where kept awake from 2-330am by the people coming back to their room and then kept going in and out of their room and had the tv on very loud. With a 1yr old I was not impressed. I suggests putting up some signs to make people think about this!
Breakfast was Lovley.
Fresh cooked breakfast is to order and is well worth it. Amazing bacon and sausages!! Staff very good with getting me warm milk for baby.
Check out very quick and easy.
Overall great stay but a couple of niggles that need to be addressed. Will defo go back tho.

  • Stayed February 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrsbrown1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this review, 20 February 2014
Thank you very much for your recent review on Trip Advisor. We were very pleased to read that you had a positive time here with us at Innkeeper's Lodge Rugby. Our teams love to hear when they have done a good job and we have replied to you personally about your review.
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143 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Newport Gwent
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 February 2014

The room was comfortable and cosy but there was a lot of noise from upstairs. The restaurant was busy, always a good sign midweek and the food was very good. Breakfast is a simple continental buffet with no hot food on offer.

  • Stayed January 2014, travelled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank TuckerDom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this review, 3 February 2014
Thank you for your recent review, It was good of you to take the time to leave your feedback following your visit to The Dun Cow, Innkeeper's Lodge, Rugby .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rossendale, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 February 2014

I can't really fault the place. This was a Business related stay on 29th February and we had been on the road for 18 hours and just wanted to park, shower, eat and sleep...we just about managed 3 out of four! The place was so busy we had to wait on the carpark for over 40 minutes for a space (we have a van full of expensive equipment and parking out of our sight is not an option). We didn't eat here as it was just far too busy and, although the food looked really good we ate at Omar's across the road in peace and quiet. The rooms (in a separate part of the building across a courtyard away from the noise) are great though, very clean and comfortable with a hot shower that actually works!! The staff are very attentive too and make you feel at home immediately on arrival. All in all a good place to stay for the money, I just wish it wasn't so busy during my stay but it is obviously busy for a reason!?!? You will be hard pushed to find a better place anywhere for £65.00 a night..fact!

  • Stayed February 2014, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craig W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this review, 3 February 2014
May we thank you for taking the time to give us some feedback, it is good to know that you found your visit to be a pleasurable experience, and we have replied to you personally.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 January 2014

The room (Number 9) was cosy and compact with everything we needed. Comfortable bed and very good shower although there was no bath. The building is very old and as a consequence the floors are undulating and creaky but this adds to the character.
We were a family in the area on business and each room was on a different rate because we booked on different days. It is cheaper to book via an agency rather than directly with the hotel and our double occupancy was substantially cheaper than the two other single occupancy rooms.

Continental breakfast was included but it was not very exciting and the fruit on offer was so battered as to be nearly inedible. My brother asked for butter instead of 'spread' and the answer was just 'no'. No explanation and no apology. Our second morning was similar. The staff were expecting a really busy day and they told us how much they had to do and how fully booked they were for meals as if it was a burden and guests are a bit of a nuisance. No cheese spread available for breakfast that morning and again no offer or explanation but the butter had appeared.
This is a very comfortable, very popular large pub with good pub accommodation and food. It was warm in the evening and the serving of the good evening food was brisk and efficient. The staff were often pleasant but rule driven and unwilling to bend to offer added extras to guests. Had the breakfast range been wider and the breakfast staff been more helpful (they were chatty but not helpful) I would have given a rating of 5.

Room Tip: Just ask as some rooms are bigger than others. You can't really choose a room if booking on line...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank adventfairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this review, 8 January 2014
Thank you for your review, we do appreciate that you have taken the time to share your comments following your recent visit to The Dun Cow, Innkeeper's Lodge Rugby .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
2 reviews
Reviewed 27 November 2013

I rarely leave reviews, but our stay at the Dun Cow is a worthy exception. We were visiting on business and need somewhere to stay the night. The rate was very reasonable.
The staff were all very friendly and helpful. The bar and restaurant were very busy which was nice to see.
The food is exceptionally good with a wide range to choose from. It is worth a visit just to go and eat. The atmosphere is warm and enjoyable.
The room was a very reasonable size, warm and comfortable. The bathroom/shower was a good size.
Everything is clean and proper.
This is not a Hilton or Premier Inn where everything fits to a corporate style. It has on old worldly feel about it, and curiously the variety of styles of chairs and tables in the restaurant was effectively nice.
I would definitely choose to stay here again next time I am visiting Rugby.
I particularly remarked that there appeared to be about 8 staff on duty in the restaurant and bar. Actually there were only 4 in total - they just made it seem as if there were 8! A remarkable feat!
Well done to all the staff. I hope to visit again.

Room Tip: Room 5 was great!
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  • Stayed November 2013, travelled on business
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    • Cleanliness
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Helpful?
Thank scotpet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this review, 28 November 2013
Thank you for taking the time to review your visit to The Dun Cow, Innkeeper's Lodge, Rugby and we were delighted to read that you enjoyed your time with us. On behalf of all the team we look forward to welcoming you back in the near future and we have replied to you personally asking for a little more information.
.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nuneaton
Level Contributor
3 reviews
Reviewed 13 November 2013

In addition to my last review concerning the dun cow at dun church, may I add that to get good food served on a regular basis, you need a good chef, the chef cuisine at the dun cow has to be sampled to be believed, please if passing stop a while, have a meal and see how true to detail my review has been, they have special offers on over Christmas and new year, all good value for money

  • Stayed November 2013, travelled with friends
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Helpful?
Thank Tailender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this review, 16 November 2013
Thank you for your review, we do appreciate that you have taken the time to share your comments following your recent visit to The Dun Cow, Innkeeper's Lodge Rugby .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
liverpool
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 November 2013

Stayed at this place recently would never stay again, bedrooms stink of damp, dirty, mould growing on bathroom ceilings, carpets are filthy and customer service is poor, I left a charger in the socket on leaving and when i got back home i called to ask if they could forward it on to myself as i live 150 miles away, and i would reimburse delivery cost. the response i got from a guy called alex i think is name was we haven't got time and put the phone down on me.

  • Stayed October 2013, travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank i8lfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeepers_Lodge_01, Public Relations Manager at Innkeeper's Lodge, responded to this review, 4 November 2013
We’re sorry to hear that you didn't enjoy your visit to Innkeeper's Lodge Rugby, Dunchurch. Thank you for raising this with us, we really value all guest feedback, and we are working closely with the staff to ensure that this doesn't happen again. It is our aim to give every guest the very best service we can, and we have replied to you personally.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Innkeeper's Lodge

Property: Innkeeper's Lodge
Address: | The Dun Cow, The Green, Dunchurch, Rugby CV22 6NJ, England
Phone Number:
Region: United Kingdom > England > Warwickshire > Rugby > Dunchurch
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Dunchurch
Price Range (Based on Average Rates): £
Hotel Class:3 star — Innkeeper's Lodge 3*
Number of rooms: 16
Official Description (provided by the hotel):
If you're looking for some country village charm, this attractive lodge has it by the bucket-load. Offering some of the most welcoming accommodation in Warwickshire, it's a beautiful place to sit back and relax. It's also an ideal base for visiting Coventry and Leamington Spa.The lodge has 16 comfy en-suite rooms and a cosy pub with a crackling log-fire. So you're in just the right spot to tuck into heart-warming, seasonal food and well-kept cask ales.With its village green, stocks and historic features, Dunchurch has a fascinating heritage - mainly due it being an important staging post for hundreds of years. Notable visitors include Guy Fawkes, Princess Victoria, the poet Longfellow, the highwayman Dick Turpin and Winston Churchill.Now a designated conservation area, it's close to several popular attractions. Lose yourself in Coombe Country Park, take a tour of the famous Rugby school - birthplace of the eponymous game - or explore the 10 managed acres of Ryton Organic Gardens. ... more   less 
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Also Known As:
Innkeeper's Lodge Dunchurch, Warwickshire

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