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“Charming Hotel and Great Value”

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Best Western Plus Henley Hotel
Ranked #2 of 3 Hotels in Henley-in-Arden
Reviewed 25 September 2012

We stayed here for two nights while attending a family wedding at a Golf Club nearby. The staff were very welcoming and friendly and nothing was too much trouble. The breakfasts were excellent and the taxi service between the two places was very good. The bedroom was not the largest but very clean and comfortable, evertything there that we needed and we had a couple of great nights sleep. I would certainly recommend this to others and I will be staying here again when I visit my family again.

  • Stayed: September 2012, travelled with family
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Thank Ricardo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
henleyhotel, General Manager at Best Western Plus Henley Hotel, responded to this reviewResponded 3 October 2012

Thank you for taking the time to write a review for our Hotel, we appreciate everything you say. I’m happy to hear your positive feedback regarding our staff, we try to offer our guests a warm welcoming and comfortable stay. We are delighted to hear your comments regarding out shuttle service and your positive feedback regarding breakfast. Nothing is more important to us than our guest’s satisfaction. We thank you for your comments and appreciate everything you have said. We do hope you’ll come back and stay with us again in the future.
Sincerely
Graham Waller
General Manager of Henley Golf & Country Club and Henley Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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297 - 303 of 315 reviews

Reviewed 20 September 2012 via mobile

Nothing like we imagined, paid £77 just for 1 night and room was so tiny! Cramped, and very thin walls, could hear every guest chatting, walking past etc during the night. friendly staff but not worth the money.

  • Stayed: September 2012
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Thank Love2travel167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
henleyhotel, General Manager at Best Western Plus Henley Hotel, responded to this reviewResponded 27 September 2012

Thank you for taking the time to write a review for our hotel, we appreciate everything you say. As we have already said in response to your email, on behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Once again we do apologise you haven't enjoyed your experience with us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely
Graham Waller
General Manager of Henley Golf & Country Club and Henley Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2012

The staff at the hotel were excellent an very helpful on the two days we stayed, the service for the shuttle to and from the venue was a big hit with guests staying at the hotel for our wedding, Breakfast was great too.

  • Stayed: September 2012, travelled as a couple
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Thank Chrissie I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
henleyhotel, General Manager at Best Western Plus Henley Hotel, responded to this reviewResponded 17 September 2012

Thank you for taking the time to write a review for our Hotel, we appreciate everything you say. I’m happy to hear your positive feedback regarding our staff, and we are delighted to hear your comments regarding out shuttle service, we try to offer our guests a warm welcoming and comfortable stay with those added little extra’s. Nothing is more important to us than our guest’s satisfaction. We thank you for your comments and appreciate everything you have said. We do hope you’ll come back and stay with us again in the future.
Sincerely
Graham Waller
General Manager of Henley Golf & Country Club and Henley Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2012

Just spent 2 comfortable nights at this hotel. Room was clean, nicely furnished and bed was comfortable. Good breakfast and all the staff were very friendly and helpful. Great value too. Very good location for visiting Stratford and Warwick. If looking for a meal for a special occasion the Bluebell in Henley would fit the bill.

  • Stayed: August 2012, travelled as a couple
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Thank groundhog51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
henleyhotel, General Manager at Best Western Plus Henley Hotel, responded to this reviewResponded 7 August 2012

Thank you for taking the time to write a review for our Hotel, we appreciate everything you say. I’m pleased to hear that you like our newly refurbished hotel and are happy with all the improvements made. I’m delighted to hear your positive feedback regarding our staff, we try to offer our guests a warm welcoming and comfortable stay as nothing is more important to us than our guest’s satisfaction. We thank you for your comments and appreciate everything you have said. We do hope you’ll come back and stay with us again in the future.
Sincerely
Graham Waller
General Manager of Henley Golf & Country Club and Henley Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2012

My wife and I stayed last weekend as we were attending a wedding at the Henly in Arden Golf & Country Club who own the hotel. The accomodation is not the most spacious however it has obviously been recently renovated to a good standard and provides comfortable accomadation at a very reasonable price. The breakfast buffet offered a good choice of both hot and cold food of good quality

  • Stayed: July 2012, travelled as a couple
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Thank Stirky3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
henleyhotel, General Manager at Best Western Plus Henley Hotel, responded to this reviewResponded 2 August 2012

Thank you for taking the time to write a review for our Hotel, we appreciate everything you say. I’m pleased to hear that you like our newly refurbished hotel and are happy with all the improvements made. Nothing is more important to us than our guest’s satisfaction. We thank you for your comments and appreciate everything you have said. We do hope you’ll come back and stay with us again in the future.
Sincerely
Graham Waller
General Manager of Henley Golf & Country Club and Henley Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2012

My husband and I stayed here last weekend to visit friends and see Warwick Castle. We were offered a suite and it was brilliant, very personal service from the staff and comfortable luxurious room, thanks

Room Tip: Go for one of the 'suites' at the rear of the building!
See more room tips
  • Stayed: July 2012, travelled as a couple
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1  Thank Holtfarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
henleyhotel, General Manager at Best Western Plus Henley Hotel, responded to this reviewResponded 2 August 2012

Thank you for taking the time to write a review for our Hotel, we appreciate everything you say. I’m happy to hear your positive feedback regarding our staff, we try our best to offer guests, a warm welcoming and comfortable stay. Nothing is more important to us than our guest’s satisfaction. We thank you for your comments and appreciate everything you have said. We do hope you’ll come back and stay with us again in the future.
Sincerely
Graham Waller
General Manager of Henley Golf & Country Club and Henley Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2012

I was away on business and stayed at the Henley Hotel for two nights, on arrival, from the outside the hotel looked a little strange, however once inside the experience was first class. From the initial check in, the staff could not have been more friendly and helpful - a nice change to some of the hotel staff I have come across.
I stayed in the Stratford Suite which was very spacious and comfortable, large double bed (had a great sleep), big screen t.v. and all the essentials you would expect.
Breakfast was just as good, buffet style and a great choice - eat as much as you like, a great way to start the day!
Back from the meeting and the bar staff on the evening were just as friendly, the lounge is set out well with an area to eat in and one to drink in, the bar meal I had was very tasty and filling and followed by a couple of drinks at the bar was a good end to a long day.
I would certainly use this hotel again and recommend this hotel to others for either business or pleasure.

  • Stayed: July 2012, travelled on business
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Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
henleyhotel, General Manager at Best Western Plus Henley Hotel, responded to this reviewResponded 31 July 2012

Thank you for taking the time to write a review for our Hotel, we appreciate everything you say. I’m happy to hear your positive feedback regarding our staff, we try to offer our guests a warm welcoming and comfortable stay. Nothing is more important to us than our guest’s satisfaction. We thank you for your comments and appreciate everything you have said. We’re very grateful to hear you’d recommend our hotel to other potential guests. We do hope you’ll come back and stay with us again in the future.
Sincerely
Graham Waller
General Manager of Henley Golf & Country Club and Henley Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Henley Hotel

Address: Tanworth Lane, Henley-in-Arden B95 5RA, England
Region: United Kingdom > England > Warwickshire > Henley-in-Arden
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Henley-in-Arden
Price Range: £51 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Plus Henley Hotel 3.5*
Number of rooms: 27
Official Description (provided by the hotel):
Sometimes you just want a little extra; and for when you do there's BEST WESTERN PLUS Henley Hotel. It's a hotel with personality, plus extra service, style and comfort. Completely re-furbished, all our rooms are designed with your comfort in mind for a more memorable stay. BEST WESTERN PLUS Henley Hotel boasts 27 rooms, including 5 boutique style suites, well proportioned executive and family rooms as well as standard double and twin rooms. For disabled people there is a selection of ground floor rooms including a specially designed room which includes a full wet room with seated showering, grab rails and an emergency cord, simply let us know what your specific needs are. There is a lounge/bar with plenty of seating for you to enjoy a quite G&T, 3 course meal or a lite-bite from our tasty menu. Speciality teas and coffees are available along with a full selection of both soft and alcoholic beverages. Within easy access to major road networks such as M40, M42, M6, M69, M1 there is so much a business or leisure guest can reach in just 20 minutes from our hotel. For business guests who prefer a more personal approach to the larger hotel chains, we are only a 20 minute drive from Birmingham airport, NEC, NIA, Birmingham city centre and Coventry city centre. Wi-Fi is available in all areas of the hotel including bedrooms. We have on-site conference facilities for up to 20 delegates and for larger groups, we can offer a variety of Conference rooms at our sister venue Henley Golf and Country Club. Our shuttle bus can be booked to and from day time or evening venues; meaning you don't have to worry about driving and parking at your venue or having that glass of celebration bubbly. For those on a leisure break, we are situated in the picturesque village of Henley-in-Arden which is just 15 minutes drive to Stratford-upon-Avon and no more than 30 minutes drive to Drayton Manor Theme Park, Cadbury World and the Cotswolds to name a few leisure destinations. Because we are within easy access of major road networks it makes a perfect location to base yourself whilst exploring some of the fantastic things the area has to offer. Also available are special packages for golf in the area and discounted tickets for Shakespeare's 5 houses. We will help you plan your stay to maximise the time you spend in our fantastic county. ... more   less 
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Also Known As:
Best Western Plus Henley Hotel Henley-In-Arden, Warwickshire

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