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“Really good”
Review of The Oak Hotel

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The Oak Hotel
Ranked #2 of 2 Hotels in Hockley Heath
Reviewed 10 August 2014

Very clean welcoming hotel, the room was everything you'd want in a hotel stay apart from no hair dryer for the wife. The evening meal was substantial and a very nice breakfast to. Not to far from the NEC, very easy to find and in a nice area.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Tony3327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOakHotel, Manager at The Oak Hotel, responded to this reviewResponded 15 August 2014

Thank you for your review we are happy you enjoyed your stay with us. We hope to see you again soon.

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Reviews (348)
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317 - 323 of 348 reviews

Reviewed 10 August 2014

Warm welcome on our arrival and the staff were very friendly and helpful. The room we were given was very spacious and very clean and modern as was the entire hotel. We had a great meal in the hotel restaurant and service was quick and food perfectly cooked.Would we stay here again...a big fat yes we loved it.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank neil1502014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOakHotel, Manager at The Oak Hotel, responded to this reviewResponded 15 August 2014

Thank you very much for your kind review. It is encouraging to hear that you enjoyed your stay and enjoyed your meal we do hope you return soon.

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Reviewed 7 August 2014

Went on a Wednesday lunchtime as we were passing through. Had a great meal in the restaurant, all the main meals were 2 for 1 so brilliant value for money. The service was really good, the staff friendly and the food was really quick which is brilliant when stopping for lunch on a working day. Overall a really nice place to eat.

  • Stayed: August 2014, travelled on business
    • Service
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOakHotel, Manager at The Oak Hotel, responded to this reviewResponded 8 August 2014

Thank you your comments are warmly recieved by all our staff. We hope you visit again soon.

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Reviewed 30 July 2014

I recently stayed at this hotel with my 6 year old Son and it was dreadful. Unfortunately nobody had told me that there would be a party under my feet until midnight, which was then to continue in the car park until after 2.30 am. The party revellers clearly enjoyed themselves, that was clear to hear by the volume of the frivolity and the ways in which they expressed themselves vocally outside the hotel windows. The hotel had some sympathy but appear to have limited or no authority within their management structure to resolve such concerns. Consider very carefully before booking here and ask all relevant questions such as "Can I Sleep here Tonight" Or will I be kept awake all night.

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Service
Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOakHotel, Manager at The Oak Hotel, responded to this reviewResponded 8 August 2014

All your comments have been taken on board and after our direct contact we do hope that we have now rectified any issues. Thank you for your comments

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Reviewed 27 July 2014

The hotel was clean, lovely decor and the restaurant meal was very good as was the cooked breakfast. But unfortunately being a top room it had a skylight window which on a hot day made the room like an oven - and when the widow was open I had to crouch underneath it to get out of bed to avoid hitting my head. The other downside was in the evening in bed the open window let in a lovely cool breeze but also the exceedingly loud noise directly below from a 21st birthday party held at the hotel until 2am!! Some attempt to keep the party away from sleepy guests would have been appreciated!

Room Tip: dont book an attic room in the summer or when a party being held at the venue - especially after ha...
  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank caroleb47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOakHotel, Manager at The Oak Hotel, responded to this reviewResponded 29 July 2014

We appreciate your comments and always do our best to accomodate our guest we have taken on board your concerns and will address accordingly. Thank you again for your review.

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Reviewed 21 July 2014

Stayed for a Saturday night via laterooms.com. Excellent place, food was good and served timely. Staff very friendly. Must mention Mark who was there from the moment we arrived, service with a friendly smile. Provided all information we needed. Had evening meal, again excellent prompt service from all the staff. Rooms were good, no idea why they have received bad reviews. Would definitely recommend and stay again. Good value. Kitchen vent is noisy when sat at outside patio. Good large powerful shower.

Room Tip: Had standard double room, well fitted out. Take your own shampoo. They do provide nicely packaged...
  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Linda Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOakHotel, Manager at The Oak Hotel, responded to this reviewResponded 29 July 2014

Thank you for your great review regarding our service and staff we appreciate your comments.

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Reviewed 19 July 2014

Sorry to say the hotel looks wonderful
I have never stopped there as it is close to where i live
Unfortunately the food on the two occassions i have eaten there has been of a very poor standard i dont class myself as a fussy eater in fact the opposite but the salmon was dry and it didn't come with the pesto it was supposed to and the Thai fishcake starter was so chewy i thought i had ordered the wrong thing
It's a pity as the staff were wonderful and it shows a lot of potential

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOakHotel, Manager at The Oak Hotel, responded to this reviewResponded 29 July 2014

Thank you for your review, we do take on board all guest comments. We have addressed the issues you had concerns with and do hope that you'll visit us again to see that we have rectified the problems.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oak Hotel

Address: 8640 Stratford Road, Hockley Heath, Solihull B94 5NW, England
Phone Number:
Region: United Kingdom > England > West Midlands > Solihull > Hockley Heath
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Hockley Heath
Price Range: £38 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Oak Hotel 3*
Number of rooms: 62
Official Description (provided by the hotel):
The premises both internally and externally including the bar, restaurant and function room have been completely refurbished in a contemporary, bright and luxurious style. We have built 63 brand new, comfortable and cosy guest rooms, all with en-suite facilities ranging from our Standard double or twin rooms through to our Royal Suite. The Oak Hotel is located within the beautiful Warwickshire countryside and is within easy reach of Birmingham, Solihull, Stratford Upon Avon and Warwick making it an ideal base to explore these and the surrounding areas or when visiting any of the wide range of attractions on offer including the LG Arena, Birmingham NEC, Warwick Castle, Shakespeare County and Cadbury world to name but a few. You can find out more here. Situated less than a mile from Junction 16 of the M40 with ease of access to the main road networks including the M42, M6, M5 and M1 and only 12 miles from the Birmingham Airport our central England location makes us a great venue for business or leisure. Wendy and her team offer a very warm and friendly welcome with first class hospitality whether you are here to enjoy a coffee or drink as you pass by, a meal in the restaurant or an overnight stay with us. Here at The Oak Hotel we also host business conferences, meetings and other special events including weddings, anniversaries and parties and we are always happy to work with you to provide exactly what you need. Here at The Oak Hotel we are now fully licensed for marriages and civil ceremony’s please visit the Warwickshire County Council website for more information We hope to see you in the very near future! ... more   less 
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Also Known As:
The Oak Hotel Hockley Heath, Warwickshire

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