Holiday Inn Express, Nuneaton.
My family, a friend and I have just spent three fantastic nights at this branch of Holiday Inn Express...in fact, we stayed an extra night as we felt so welcome and refreshed.
All the staff were fantastic but two people stood out. The first was a lovely Scottish lady who was in charge of the breakfasts...she welcomed us and helped with the six children we had in tow...nothing was too much trouble. The next person as an absolute star! His name is Graham (apologies for not knowing his surmname) and he made our trip really special...in fact, the children bought him and the Scottish lady a box of chocolates to say thank you. Extra towels and pillows appeared via Graham, without being asked for, advice on where to go, how to get there, as well as information on the best deals around was volunteered. His warm smile and ability to know what was needed before we asked for it was uncanny. I highly reccommed this hotel and will be staying there again on our next trip to the Midlands. Thank you everyone!More
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