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“Excellent venue - helpful staff”

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The Grosvenor Hotel
Ranked #12 of 13 Hotels in Rugby
Reviewed 5 December 2009

I'd just like to report on how helpful staff were when we organised an afternoon "funeral tea" after an event at Clifton Cemetery. We had a corner of the lounge bar with tea and coffee and the usual sandwiches, sausage rolls and crips and bits and pieces. Staff were helpful in making the arrangements, happy to accommodate our needs and only charged for the numbers of people who attended. We only saw the ground floor. Reception is newly revamped. Accessible toilets, and standard public toilets were newly refurbished and spotlessly clean.

Helpful unobtrusive service.

  • Stayed: December 2009, travelled on business
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1  Thank sevif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 - 147 of 152 reviews

Reviewed 27 September 2009

We booked the room via the internet, for a Sunday night stay. The reception area was bright and welcoming, and we were given a back room which was comfortable and clean. One or two things were a bit shabby but we only paid 50 pounds! Your earlier reviewer will be pleased to learn that new squidgy carpets have been fitted to the corridors. The bar area was newly refurbished, and the staff were so helpful and courteous. We enjoyed an evening meal in the bar, maybe a criticism was the intrusion of the big screen TV. We were informed that the ongoing refurbishment would extend to all rooms, it wont be as cheap then! We would definately recommend a stay in the hotel!

  • Stayed: September 2009, travelled as a couple
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1  Thank honda-addict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2009

I would definitely return. The staff were fantastic and the refurbishment of bar retaurant is
fantastic, more comfortable and welcoming in comparison to the out dated look it had prior to change.Food was lovely,certainly could taste the freshness of the ingredients as acclaimed by the staff. convenient location to town and value for tight company budget.

  • Stayed: September 2009, travelled on business
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1  Thank AGriffithsLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2009

Yes the reception is very modern and boutique looking nothing like the pictures on some of the websites. Luckily when I turned the corner I was greeted by new carpet and bright walkways. I take it the refurb has continued.
A few of us had singles but were upgraded to a double on arrival and my room was large and ensuite seemed as though it had been recently fitted, still a few finishing touches. Staff were very attentive and accommodating throughout our stay. The only downside was they didn’t have many twin rooms but were given doubles.
Breakfast was excellent, cooked to order no cold buffet style, also at dinner the chilli chicken to start was amazing and stir fry was perfect. I believe we all as a group had a great time and were very well looked after.
Location was perfect, very peaceful yet in town centre, we were able to walk to most the sights and the Jules concert at rugby school, major saving for us on travel as a group.

  • Stayed: August 2009, travelled with friends
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1  Thank JASON88London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2009

When I entered the reception area with my son we thought looks ok, but having checked in and turned the corner to climb the stairs to the first floor we changed our minds, old thread bare carpets that looked as if they had come from somewhere else, because it had odd bits of different carpet badly fitted right through the upper floors.
The rooms were dingy, second hand fifties furniture throughout, the ancient TV would not change channels, kettle would not heat up, shower was held together with electrical tape, and when you turned the hot water tap no hot water.
Shall I go on, no it would take too long.
Give the place a miss, we would have but we were there for the British Grand Prix so accommodation was scarce within twenty five miles.

  • Stayed: June 2009, travelled with family
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1  Thank cambo2910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2008

I was supposed to stay for 2 nights, but checked out after one night. This hotel badly needs a facelift. My room didn't have a working bathroom light and no window, and was just a bit shabby with a 12" portable telly with no remote control. The bar was dim and there was no-one in there, and the same receptionist came and served me at the bar. The stairs are very steep up to the rooms, and there is a bit of a dingy smell about the place. I could hear the guy next door yacking on his mobile until about 1am and could then hear him snoring! Wouldn't stay again if you paid me!!

Stayed: August 2008
1  Thank EBrewerYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2008

We stayed for 1 night whilst visiting relatives. We chose this hotel for the central location. While walking to our dingy room we were not impressed, there were loads of stains on the carpets in the corridors, I was quite ready to walk straight back out, our room was in need of alot of T,L.C, damp on the walls, peeling wallpaper, old carpet, rickety furniture & a tiny portable t.v. It was only 1 night though so we thought we'd grin & bear it. The bathroom was clean enough with a good shower (the decor made it look dingy though, it was a deep mauve colour). We were out that evening so luckily did not have to spend much time in our room. On the upside the bed was one of the comfiest I have ever slept in, the bedding was crisp, very clean & fresh smelling, as were the towels. Breakfast was really nice and piping hot - the restaraunt is very nice in contrast to the room we stayed in. Its as if the owners have invested time & money into bringing the restaraunt / function room up to scatch & have not yet got round to the rooms & corridors ect. When we were about to check out we commented that had we been quoted B&B prices (e.g £20 ish per person) it would be more in line with the standard of accomodation - We got quoted £80 for the room, however when checking out we were told we had been wrongly quoted - which in fairness they did not have to admit ! The price we were charged was £55 for the room making the experience a little easier to swallow.

  • Stayed: June 2008, travelled with family
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1  Thank lil-miss-sunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Grosvenor Hotel

Address: 81-87 Clifton Road, Rugby CV21 3QQ, England
Region: United Kingdom > England > Warwickshire > Rugby
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #12 of 13 Hotels in Rugby
Price Range: £57 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grosvenor Hotel 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Grosvenor Hotel Rugby
The Grosvenor Hotel Rugby, Warwickshire

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