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“Awesome ”
5 of 5 bubbles Review of Lazzolli

Lazzolli
Ranked #7 of 188 Restaurants in Rugby
Certificate of Excellence
Price range: US$4 - US$12
More restaurant details
Restaurant details
Good for: Groups, Cheap Eats, Special Occasion Dining, Kids, Child-friendly
Dining options: Dinner, After-hours, Accepts Mastercard, Accepts Visa, Delivery, Street Parking, Takeout, Wheelchair Accessible
Description: Patrons are already labelling it 'The best take-away in Rugby,' so what makes Lazzolli's pizzas and kebabs so good? Brand new Lazzolli on Bilton Road (opposite the new Pavillions Housing Estate) is aiming to change the public's perception of take-away food. Mixing fresh ingredients with twenty-five years of experience, passion and a lifetime of love for authentic Mediterranean cuisine, the take-away shop provides a level of quality not normally associated with 'fast food.' From the home-made pizza bases to the finest fresh cuts of meat, everything is prepared and cooked to order ensuring the standard of food served is exceptional. As well as quality, the home-made theme goes a long way towards making the taste of the food second-to-none which combined with personal and friendly service, is proving a recipe for success. The menu consists of all the favourite pizzas and kebabs we know and love as well as some authentic options which are well worth trying out. Favourites include the authentic Pide, a thin Turkish pizza and the spicy Adana kebab- served in the freshly stone baked, home-made pitta bread of course! Options for the little ones include chicken strips made fresh daily from whole pieces of chicken breast and homemade beef burgers. Even the most health conscious amongst us can enjoy a treat without those feelings of guilt; the grilled chicken and lamb sis kebabs are tasty, succulent and come with fresh and crisp mixed salad. The positive feedback is pouring in and after the first few weeks since opening Lazzolli's future is looking bright. Take a trip to see the open plan kitchen and stone-bake oven and you won't be disappointed.
Rugby, United Kingdom
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Awesome ”
5 of 5 bubbles Reviewed 15 June 2014 via mobile

Have had two pick up orders and one Delivery order. Have to say some things were missing on the delivery order, we rang to advise and missed items were delivered promptly. Food very tasty, well worth a visit and highly recommend.

Would definitely recommend you nip down to order if you can the place smells amazing and is very clean

Helpful?
Thank leannepie69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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296 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Rugby
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Our new favourite takeaway.”
5 of 5 bubbles Reviewed 13 June 2014

We only wanted to try the Pide...well we are hooked. Gorgeous tasty food...the homemade pittas are delicious. We will be back to sample more of the Turkish Delights :) xx

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank angiepow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rugby, United Kingdom
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Oh dear what a shame that standards have slipped so soon”
2 of 5 bubbles Reviewed 7 June 2014 via mobile

Tonight was our second visit. The first time the food was great, well presented as per the menu and seemed great value for money. That was midweek and they were obviously quieter. Tonight on a Saturday it is pretty clear they can't cope. It wasn't the wait that was the problem, you expect that when somewhere is busy, but it's unlikely they'll be busy for long if they fail to provide the food that's ordered. No,pitta with the baba ganoush, a special mixed kebab that looked more like an ordinary one and not served in the flatbread described in the menu, and all of the 5 items ordered were half the size with the exception of the pizza. Kebabs which are mostly bread with next to no salad are not great no matter how fresh the homemade bread is.
When I phoned to query the poorly provided order, the customer service was somewhat lacking too, - no I don't want to wait at the back of the queue having driven all the way back there only to eat on my own when I get back as the rest of the family have eaten theirs before it goes cold...... In summary, poor control of the order taking - take some names so you know who wants want when they get to the shop, train your staff on what each menu item is supposed to look like, don't half your portions just because it's busy and at least have the decency to apologise if you've cocked up and spoiled someone's evening.

Doubt I will return which is a shame because the first experience was good...

Visited June 2014
Helpful?
2 Thank RTSiD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErgTheTurk, Owner at Lazzolli, responded to this review, 9 June 2014
Dear RTSID,

Thank you very much for your review. You are right, we were very busy and there was a broken communication with your order and we sincerely apologies for this. As you know we are newly established business and things will settle as we go along. We are trying to prevent the problems from happening but unfortunately they do happen. Especially in this line of work. One of our main principles and objectives is to please everyone despite we do realise that it is kind of impossible in this line of work. This does not deter us from trying to achieve this. I appreciate your review in a very special way - it kind of proofs that we are not superhuman after all!

Type of food we are serving is fast food but not so fast! This means thaw we are not freezer and fat fryer dependant. We prepare food in front of your very eyes and can hardly get any fresher than the way we do it. What we cook is mainly meat and those must be cooked properly and cannot be rushed. We will continuo they way we set up the business while we are trying to eliminate the issues like the ones you experienced. Once more we apologies!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Excellent !”
5 of 5 bubbles Reviewed 7 June 2014

Very welcoming owner,lovely,lovely food.
Had to wait awhile as busy and all food prepared fresh, well worth the wait.
The fresh pitta was the best I have ever tasted.
Give it a try you won't be dissapointed.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Cjw67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwickshire
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“FABULOUS GEM of a place!”
5 of 5 bubbles Reviewed 6 June 2014

Based on all the reviews we had seen, we decided to drive 40 minutes for a take out and it was totally worth it!
The owner is lovely and welcoming and the food is authentic and delicious!
This is definitely a place to visit when you are in the area, and worth the trip if you're not!

  • Visited June 2014
    • Value
    • Service
    • Food
Helpful?
Thank TFSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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