On returning from Wales last weekend to Hertfordshire, we booked a overnight stay at The Belfry.
Not being a golfer myself, I was however keen to visit one of the famous golf hotels in the world. My wife booked dinner bed and breakfast. Checking in was straight forward, nothing special but was told on arrival that our meal reservation was fo 20 minutes after we checkd in. Impossible my wife said and the receptionist with difficulty put our meal back by 30 minutes. Our room it has to be said was a pleasant room. We went down to dinner and in this very large restaurant there were 4 or 5 tables occupied. What was the rush we thought. The waitress offered us a special menue as it was inclusive in our booking. A very poor menue with very little choice. We ordered 2 gin and tonics and bottled water. We sat and watched other diners sit and wait for very young untrained staff to serve the drinks and food that failed to turn up. After an hour I was served with burnt duck and "baked means" and my wife served with with luke warm fish etc. which she returned, by the time her meal arrived reheated I had finished my meal, just as the gin and tonics arrived. We were told not to worry as they were free of charge. In the meantime all the diners aroud us were getting more angry. We left without finishing our dogs dinner. We returned to our room to find that bottled water had not been supplied. I went to reception to ask for water and after 5 minutes was told "water is free only in the super de luxe rooms, and I would have to pay £4 per bottle. On complaining I was given a bottle from the bar without charge.
The hotel is the worst I have visited for service and food as members of staff are not trained either to take orders from guests nor are they able to get managers to assist them when things go horribly wrong.
This hotel has visitors from all over the world and I would like to say "thank goodness I know of no other hotel like this in the UK
- Official Description (provided by the hotel):
- Experience The Belfry...Steeped in history, yet combining modern comfort, The Belfry is a complete leisure and golf destination combined with a superb range of facilities all set within 550 acres of beautiful English countryside. With a central location we are easily accessible from all over the UK via the region's excellent road and rail links. ESCAPE: Everyone has a different idea of what a leisure break should be. That's why you can choose how you spend your time at The Belfry. Our sole ambition is to create the perfect experience for you, whatever it is that you enjoy doing. Whether you want to relax in our fantastic refurbished Fire & Ice, be pampered at the spa, revitalise in the leisure club with its two spa pools, sauna, solarium and extensive gym, play 18 holes on one of our three golf courses, enjoy fresh food with one of our dining experiences or have a fun-packed break with the kids in one of our 319 rooms, the choice is yours at The Belfry. PLAY: Perfect greens, world-famous holes, stunning views and exhilarating match play: Golf at The Belfry has it all. As the UK headquarters of the PGA and spiritual home of the Ryder Cup, the noble game and The Belfry are inextricably linked. The Belfry has become synonymous with golf and a Mecca for both professional and amateur players. Our two stunning Championship courses, sculpted from 550 acres of lush North Warwickshire countryside, have provoked some of the most dramatic moments in the history of the sport. Play The Brabazon, our internationally recognised championship course. Play the PGA National, England's only American links-style PGA course. Or play The Derby - a shorter, more relaxed course for players of all levels. Better still, make a break of it and play all three. Need a little help with your game? The PGA National Golf Academy houses a 34 bay flood-lit Driving Range, National Custom Fit Centre, putting green and a short game area. With over 20 PGA qualified Golf Professionals we offer world-class golf tuition, practice facilities and custom fitting for golfers of all abilities, from age four and upwards! DINE: Whether informal or indulgent, for business or pleasure, intimate or celebratory - our range of dining experiences offers the freshest ingredients, all beautifully prepared and served in world-renowned surroundings. Enjoy a glass of Champagne in The Brabazon Bar before indulging in great food in The Ryder Grill. At Sam's Bar - the perfect 19th hole - we serve up a menu of home-cooked favourites, whilst The Leisure Cafe offers lighter, healthier snacks for those hitting the gym and spa. ... more less
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- Also Known As:
- The Belfry Hotel Wishaw
- Belfry Hotel Wishaw
- Belfry Wishaw
- The Belfry Wishaw, Warwickshire, UK