This review is my first ever bad review and slightly unfair as we are unable to comment on the food, mainly because after waiting 1 hour 10mins for a cheese sandwich, a salad and a bowl of chips, we gave up hope of ever eating and headed off to the local Mac Donald’s (which was excellent)
Friday was a lovely day so we decided to visit Sam’s bar for lunch on the terrace. After waiting 10 minutes we decided to seek out a waitress, and managed to get a drink dome 5 minutes later. Conscious of the time it took to get a drink we ordered a sandwich and a salad immediately. Sadly some 1hour 10 minutes later our food did not arrive, nor in this time were we offered another drink.
Belfry management wake up, your service is frankly appalling. When you have punters willing to pay £10 for a cheese sandwich and £5.00 for a lager, you should be queuing up to relieve such punters of their cash. Do you not understand this is how you make your money?
Sorry but your service levels are totally unacceptable and you ruined our well-earned afternoon of leisure. My advice to other customers is to visit other local vendors of fine food and drink; at least you will get fed and watered.
Can I suggest the senior management send a mystery shopper to experience the hapless service for themselves
- Official Description (provided by the hotel):
- Experience The Belfry...Steeped in history, yet combining modern comfort, The Belfry is a complete leisure and golf destination combined with a superb range of facilities all set within 550 acres of beautiful English countryside. With a central location we are easily accessible from all over the UK via the region's excellent road and rail links. ESCAPE: Everyone has a different idea of what a leisure break should be. That's why you can choose how you spend your time at The Belfry. Our sole ambition is to create the perfect experience for you, whatever it is that you enjoy doing. Whether you want to relax in our fantastic refurbished Fire & Ice, be pampered at the spa, revitalise in the leisure club with its two spa pools, sauna, solarium and extensive gym, play 18 holes on one of our three golf courses, enjoy fresh food with one of our dining experiences or have a fun-packed break with the kids in one of our 319 rooms, the choice is yours at The Belfry. PLAY: Perfect greens, world-famous holes, stunning views and exhilarating match play: Golf at The Belfry has it all. As the UK headquarters of the PGA and spiritual home of the Ryder Cup, the noble game and The Belfry are inextricably linked. The Belfry has become synonymous with golf and a Mecca for both professional and amateur players. Our two stunning Championship courses, sculpted from 550 acres of lush North Warwickshire countryside, have provoked some of the most dramatic moments in the history of the sport. Play The Brabazon, our internationally recognised championship course. Play the PGA National, England's only American links-style PGA course. Or play The Derby - a shorter, more relaxed course for players of all levels. Better still, make a break of it and play all three. Need a little help with your game? The PGA National Golf Academy houses a 34 bay flood-lit Driving Range, National Custom Fit Centre, putting green and a short game area. With over 20 PGA qualified Golf Professionals we offer world-class golf tuition, practice facilities and custom fitting for golfers of all abilities, from age four and upwards! DINE: Whether informal or indulgent, for business or pleasure, intimate or celebratory - our range of dining experiences offers the freshest ingredients, all beautifully prepared and served in world-renowned surroundings. Enjoy a glass of Champagne in The Brabazon Bar before indulging in great food in The Ryder Grill. At Sam's Bar - the perfect 19th hole - we serve up a menu of home-cooked favourites, whilst The Leisure Cafe offers lighter, healthier snacks for those hitting the gym and spa. ... more less
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- Also Known As:
- The Belfry Hotel Wishaw
- Belfry Hotel Wishaw
- Belfry Wishaw
- The Belfry Wishaw, Warwickshire, UK